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"Great company very fast response time and did a wonderful job removing The mold Thanks"

"This is an UPDATED REVIEW. My original review was posted on 10/16/2020 with a F rating. After that, the company got in contact with my wife and I to offer the opportunity to correct our previous bad experience, they even offered a 10% discount off of the original price quoted. We accepted, made payment and services was performed on 11/19/2020. Christian and James both showed up, James personally apologized for the prior hiccups and assured we’d be satisfied. The Mold Remediation was done on 11/19 and Christian returned the next morning for some additional stain removal. We are satisfied with the service given and are even looking to rehire them to some work they recommended."

"Everyone I worked with during the mold mitigation process was professional and courteous. I would highly recommend this company."

"The team was very efficient and observed all safety precautions to make sure that the mold spores didnâ t spread. They did a great job."

"All Mold & Basement did exactly as they said they would. The work was professional, completed on time, and they cleaned up afterwards. I would highly recommend this company."

"Stoltzfus Mold Remediation did an excellent job. I would definitely use their services in the future. Very good and professional job, well done."

"One of the owners came and looked over my house. He determined there was not mold infestation, only the smell was lingering. He offered a mold test, just to be sure. The test came back, without elevated mold count. He gave me ideas what to do about the smell, as his company works with getting rid of mold only. I appreciated his honesty."

"I wqill mprobably wait bThe meeting and ensuing discussions went very well. George is a big likeable guy who sticks to the facts and does not  exert any pressure on the potential customer. He outlined an engineering solution to invasive moisture and foundation erosion by building a sub-terainian trench around the house and inserting high quality  plastic piping to sustain a continued drain-off of the moisture. The  solution by its very nature is labor intensive and I thought that the price of approximately $3500 was reasonable. I currently do not have this problem so awhile. If i had water in my basement, I don't think I would hesitate.
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"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home.

 Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool.
- !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A.

Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress... 

Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing.
I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system. 
- !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem.
- !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."

"I am very pleased with the quality work and how quickly my water damage issue resolved. They were extremely professional and knowledgeable and did a great job at keeping me up to date on the progress of the cleanup."