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"My wife and I bought a house a couple years ago, and became owners of a radiant heating systems installed more than 20 years ago. Tony and Damian did a great job of understanding how my radiant heating system works, what repairs were needed/what was failing, and where upgrades were needed. They replaced the pump, both expansion tanks, and the neutralizer. Additionally, they noticed the hot water tank was installed incorrectly, and the hot and cold water connections were flipped. It's amazing the system worked, and it's nice to have a system that's correctly installed (even if it's 20 years later!). Additionally, they secured the expansion tanks to the wall (now required by code), replaced the deteriorating copper pipes connected to the neutralizer with plastic (I'm sure this is code now as well), and re-routed the overflow pipes to the outside (rather than the floor!). You can't go wrong with these guys, well done, they're true craftsmen to the trade."

"Starting with JP the senior technician, the inspection and documentation of existing conditions was thorough, knowledgeable, and complete. Moore recommended the replacement system that would be more durable and require lower maintenance over time, and wrote a detailed proposal with a floor plan documentation. We were given financing options at the time of signing the agreement, as well. The team- five technicians!- were properly suited with protective gear and followed COVID protocols at all times on our property, inside and out. They wore shoe protectors while inside, kept us fully appraised at every task (all interior registers replaced in 11 rooms), and were extremely respectful of our space, privacy, pets, and kept noise and speaking to low levels. (our extremely friendly indoor cat got lots of attention from the team!) The work required three days to fully replace all ductwork in a two-story home with attic and crawl space, and Paul the team leader would check in with us each morning with a briefing of each days' activities. The entire team was constantly in learning mode, with the senior technicians mentoring and teaching the younger team members, which greatly impressed me. They finished on time and without any delay or disruption; they cleaned each work area and removed all debris, packaging, and the old system. We've owned this house for 20 years, had many repairs and replacements, and Moore has raised the bar so far for quality and value. While they were the middle bid in terms of overall cost, we believe we received higher value that even the highest bid. I can strongly recommend them to anyone planning repair work on their existing system, new installations, or maintenance. After getting few responses from HVAC contractors working in new homes in Sonoma County, we were pleased to know that Moore specializes in existing homes and responded to our online request within minutes. I'd be happy to share my experience in person, if required. Martin Waldron Sebastopol, CA"

Comfort Factor Inc is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. \n\n\n

"It went very well; the thorough HVAC system checkup revealed some questionable component that were best suggested to be replace with new ones. I am not confident that my HVAC system is set for more that good performance going forward. I appreciated the non-pressured advice and suggestions in coming to my decisions. Thank you, Joaquin Ortiz."

Hi, I’m Saul, owner of a local HVAC company serving homeowners across the Bay Area.\n\nWe specialize in AC installation, furnace replacement, ductwork, thermostats, and fast, reliable repairs. Whether your system stopped working, needs an upgrade, or you’re looking to improve efficiency, we provide clear options and honest recommendations.\n\n✔ Upfront, transparent pricing \n✔ Clean, professional installations \n✔ Fast response times \n✔ High-efficiency systems (including Gree R-32) \n✔ Help with rebates and energy savings \n\nOur goal is simple: do the job right the first time and make the process easy for you.\n\nIf you're having issues with your heating or cooling system, send a message and tell me what’s going on—I’ll help you figure out the best solution.\n\nAre you looking for a repair, replacement, or just an estimate?

"This is a family owned small business. They are friendly, professional, punctual, and really know their stuff. All at a very fair price. My AC had been getting worse every year until last year. HVAC Utor came out and fixed it. It ran better than ever before. This year it was just blowing air so I called again. Same great service as last year. Rachel kept me informed so I knew when they would be here. The problem turned out to be the new thermostat I had installed a couple of months ago. Diego had it figured out and fixed in 15 minutes. I can't say enough good about this company and the people who run it. They're the best!"

"Just had the initial diagnostic visit. I was given terrible news (I'll probably end up getting a new furnace $$$), but the technician Ricky was wonderful. He was extremely polite, professional, and friendly. He did a very thorough inspection and then gave me a very thorough explanation of the problems. This included photos he took on the spot of some internal parts (oil leakage, heavy dust & dirt, stress markings).... at no point did I feel like I couldn't trust what he was telling or showing me. He answered every question I had. He went into the "attic" of my Eichler to check the ductwork (via a 14" hole in the closet ceiling, into space so shallow and tight I have no idea how the ductwork was ever even installed), and came out with photos to show me. The company was easy to work with when I had to change appointments, sent me email and text confirmations of everything, and gave me a day-before reminder of the appointment. I had an 8a- 11a window and received a text at 7:50a letting me know the technician was on his way, with a photo of him included. Perfect, perfect, perfect. The visit was $89 but reduced to $39 because I signed up for the MVP membership: $107 for a year which gets me all kinds of free services plus discounts on everything else. It even includes services on my water heater which they did not install! Additionally, they have some really good guarantees, MVP or not. Before leaving he called the office, explained all he'd found, and handed me the phone to set up an appointment with a "comfort specialist". Ariel (on the phone) was also extremely polite, professional, and friendly. These people are trained right! Or they're hiring very well. So, I will be meeting with someone to discuss repairs vs. replacement options. No repair work has been done yet (although Ricky did do a temporary fix that is allowing me to get some heat), so I can't fully review the company. But thus far I'm 100% pleased. This is probably the best experience I've ever had with any kind of repair technician. I've never used them before and have also never written a review before. The experience was just that good. I'll write another when I've finished with them just to give a full review, but so far perfect!"

"They did a wonderful job cleaning the heating ducts in my house!"

"It went very well. I believe they finished it in one day. The price was very fair and lower than the other two places we checked. The heater works spectacularly according to our tenants. The city inspector came out two days ago and gave it his seal of approval and final inspection passed! Luis the owner is an honest man. He is licensed and does great work. I gladly would refer him to anyone who needs a new heater or Air conditioner! Thanks Luis...."

For over 56 years Bragg Home Services has specialized in offering residential and light commercial plumbing, heating, and air conditioning services to the residents of Sonoma, Marin, and Napa Counties. At Bragg Home Services we know that our customers expect integrity, excellence, value, and commitment. That’s why at Bragg Home Services we hire only the best people, and use only the best products, offering exceptional value, backed by our lifetime workmanship guarantee. Because at Bragg Home Services, your satisfaction is our number 1 priority.