Get matched with top sump pump or interior foundation drains installers in Lebanon, OH

"Great plumber will be using again"

"Everdry came to my home for a consultation, where we discovered a mold issue. We were informed that they would eradicate it, fix the leakage issue, and waterproof the basement. Upon learning this, we accepted their bid on July 28th. We were originally looking at starting the process in October, but they persuaded us to start on September 17th and offered us a lower price to start the process earlier. I felt like they were being pushy, and I was not prepared for them to start that soon. On the day they showed up, I was going to take some time to clear the area myself, but they were being aggressive and told me that they didn't have time for that. I received a call from Cierra asking if her team had started the project or if I had met Malachi (the supervisor). I had not, but they did start the project. Malachi was supposed to walk me through the process, but he never introduced himself to me. On day two, my home health aid witnessed the workers smoking weed on my property. They also destroyed my lawn and did not dispose of their waste. They didn't let me know that they were leaving for the day or anything. On day three, they claimed that they were wrapping up the project. I finally met Malachi, but he still did not formally walk me through the process. He didn't explain anything to me, but he demanded that I sign their paperwork. I refused because I was not satisfied with the job that was done. I asked to speak to his superiors, and he verbally accosted me. When I checked the work myself, I noticed that the leakage issue was not resolved. I spoke to Ted from Everdry, and he admitted that the work they did was subpar. The following day, I spoke with Ted's superiors, and he also sided with me, but they did not offer a reasonable solution. I felt like I was being discriminated against because of my neighborhood. I also feel like they violated me and my property."

"I had a drainage system installed on August 7, 2025. After the first rainfall, I reported issues on August 13. The company returned and said a batch of PVC used did not have proper perforations and had to be manually modified. Since then, the system has continued to show problems, including erosion and exposed drainage pipe within less than a year. In December 2025, I submitted another service request. An appointment was scheduled, then rescheduled to January 2, 2026, but no one showed up and I received no communication. I followed up on January 6 and provided multiple dates I was available, but never received a response. Recently, I reached out again and was told the issue was not covered under warranty and to stop trying to schedule appointments. Very disappointing experience and lack of follow-through."

"John, from Plumb Tite Plumbing, called in advance, as promised; he was on time; and he was extremely courteous. He saved me some money by pointing out that one of the sinks only required cleanout of the initial sink pipe, and he was able to clear the other sink with the snake. He did a great job cleaning up after the work. I’m pretty particular, and I would highly recommend John and Plumb Tite."

"Basement Worx did a great job! Very professional and knowledgeable as well as a great price! "

"Very dissatisfied. They tried to take advantage of an 80+ yo by not even completing a repair, produced a false image of a faulty (12 year old) heat exchanger at $99 wanting me to buy a new furnace. Thanks to website weeks of research and using my wood stove, info I was able to clean the condenser trap in 10 minutes and the furnace has been working for weeks, now."

"Do Not Recommend. On Day 10 with no AC. 8 months ago, Logan Services replaced the brand new HVAC they installed due to ongoing issues and multiple service and troubleshooting visits. At the time, we were very satisfied that they worked to make things right. We've had the current HVAC for 8 months and it has stopped working. A technician came Friday and confirmed that someone would be here Monday to fix it. No one has shown up. We called and they said we are not on the schedule and someone will get back to us. No one has returned our call. We are going on day 10 with no AC, receiving little to no communication and no sense of urgency. This is not what I expect after spending $18,000 and pay for their Maintenance Plan. We've now purchased portal AC units to get us by until this is fixed. I have little confidence in their products and services and would highly recommend you look elsewhere."

"The technician was knowledgeable and answered to my questions, and I think he did a good job. Confirmation will be tomorrow with the delivery. "

For over 50 years, homeowners in Columbus, Dayton, and Cincinnati, Ohio, have relied on Logan Services as their preferred heating and air conditioning provider. We are now excited to offer professional plumbing services as well. Whether you need assistance with your air conditioner, furnace, heat pump, ductwork, or any other aspect of your climate control system, or if you require plumbing solutions, we are the dependable residential HVAC and plumbing experts you can count on for prompt and friendly service.

"came out fast and knocked it out. very professional"