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Thompson Family Plumbing and Drain, is a family-owned and operated business that takes pride in honest, dependable service. We believe in doing the job right the first time, treating every customer with fairness, respect, and integrity. Our hands-on experience and knowledge of the trade allow us to provide quality workmanship you can trust. As a family business, we look out for our customers’ best interests and make their concerns our top priority, because when you invite us into your home, you become part of the Thompson family.

"The whole process was very smooth. They came out and spent a couple of hours assessing the problems...turns out we had several. The water heater burner had failed and was under warranty. But they also discovered our pressure regulator had failed, our gate valve was frozen, and we had a pipe leaking in the wall! They found the necessary part for the warranty repair and drove 50 miles each way to get it rather than make us wait 1-2 days for for the part to be shipped. They stayed until all the problems were resolved which was greatly appreciated! (My wife and three daughters were not relishing cold showers!)"

Immediate Response on Emergency Services: Our plumbers are radio dispatched and we service the entire Los Angeles County, San Fernando Valley, and Orange County areas.\n \nCalifornia Sewer and Rooter has been providing outstanding plumbing services to the residents of the San Fernando Valley since 1988. CSR is a fully licensed, bonded, and insured plumbing and general plumbing contractor offering commercial & residential plumbing services, fixtures, tools, parts & accessories and complete sewer and drain cleaning.\n\nDBA Michael's Valley Plumbing.

"I highly recommend Active Plumbing. I recently hired them to do a full- house repipe. My home is almost 60 years old with galvanized steel piping. When a leak developed, I decided to go with a full repipe. I got estimates from three plumbers and chose Active Plumbing. The main factor in my decision was trust. I was looking for someone who would give me honest, expert advice and not try to sell me things I didn't need. They convinced me that they could do the job well and on time. I dealt with Eddie throughout the process and he was great. The repipe took a single long day, just like he said it would. They delivered everything they said they would. I'm very satisfied with the work. I would recommend them to anyone."

"Original estimate and proposal was handled in professional manner. Everything was fully explained and there was no pressure or "snow job". Everything was itemized and put in writing. The "free" hot water heater was not needed so received a credit of $1300.
The five man crew arrived on schedule and got to work immediately.  Met with supervisor Mark and foreman Jose and reviewed job.
The crew laid down tarps for dirt control (looked good at first, but wasn't that effective. Attic insulation was still tracked in house  They did attempt to vacuum everything up.)
Crew didn't have a ladder so they used mine. No big deal.
They all worked really hard and there was no loafing around. Had the walls opened and new pipe laid out and ready to go the first day.They didn't hesitate in working late. Made the ordeal of having to have a re-pipe bearable. It was great to still have water all day and that night.
The crew were very polite and friendly and we enjoyed their presence.
They really appreciated the free lunch we gave them and helped cement our relationship. They all deserved a "Gold Star" for their outstanding work.
The next day layout was completed, old pipe removed and new tied in. New piping was flushed and  pressure tested. No leaks.
As a former building inspector, I was very impressed by their professionalism, work ethics and attitude. It's very rare to have someone "do it right the first time".The following day the drywall came and repaired all the walls that had been demo'd. Outstanding job.
 Only a few negatives:
Cleanup. 
Attic insulation that had been pushed aside was not put back.(still not done)
They also missed some shock absorbers which the building inspector caught. Jose came back the next day and took care of the them.  Bathroom exhaust fan had been stepped on and pushed down below the ceiling. Drywall man attempted repairs. OK..
Piping could have been flushed a little longer to get all debris out. Minor.
Overall I am very pleased with the work. Price was a big OUCH!
UPDATE!
It has been several months now and I find the installation was not as great as I thought.  Rather than moving the ceiling insulation, they installed the pipes on the roof rafters. Pipe insulation inadequate; water too cold in winter and scalding hot in summer. Don't let them take short cut!
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"One of our galvanized water pipes burst on the evening of Christmas Day.  The pipe in issue was underneath the house, which is built on a concrete slab.  There is no ready access to the pipework.  On December 26, we called one plumber we knew, who said that our floors would need to be jackhammered.  Very messy.  Joe Wachtel of Monkey Wrench, arriving at our home about an hour after calling him on Dec 26, suggested shutting down the galvanized pipework and installing copper piping running across the roof (we have no roof cavity).  Genius.  His team had it done in a couple of days - and it wasn't easy, as walls needed to be opened to find connecting pipes.  Hurrah!  Running water and operational toilets!!  The patch work to the walls (great job) and other odds and ends were completed in January, with a missed external hose bib getting done for no labor charge (thanks, Joe).  In a nutshell, Monkey Wrench provided a highly practical solution to what was a really awkward problem, and worked efficiently.  No, it wasn't cheap, as it was a big job, but the fact that we are happy with the work notwithstanding the cost involved is testament to Monkey Wrench's professionalism.


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"Awesome team and amazing customer service. The plumbers explained everything thoroughly and the office staff were incredible. A smooth process from start to finish. I will definitely be using pipe it right again and will be recommending them as well."

"The service was very good. They were exceptional. He went over and above with the work. They cleaned everything up well and were polite. When I had one of the pipes break in my garage he came right back out to repair that at no charge. I feel like I got my money's worth for the service from them."

"Brian and Anthony were outstanding.. I was told by another vendor that I needed to replace my water heater at the cost of $2800. Brian and Anthony took the time to inspect and troubleshoot and fixed it! They saved me a ton of money! While they were there, they also fixed an issue with my gas fireplace. I am now safe from gas leaks and I have hot water again. Brian and Anthony are not only skilled but also trustworthy. Among all vendors that I've used, I am relieved to have finally found one that I can trust and rely on for future needs. I highly recommend them."

"Experts! Complete Professionals!  They bailed us out from another plumber  that left front sewer pipe not connected to house!  Cleaned up mess, fixed problem.  Cleared two major blockages between yard and city sewer line, and installed perma-liner.  Carlos' expertise and Albert and Calvin all were especially fantastic - they were hard working, super professional and Albert and Calvin did a great clean up at the end of a very long day. Others  who also came from Pioneer were professional and did a great job.  Left us a video of how the pipe looked inside afterwards, all the way to city sewer.  Three words - expertise, professional, hard working, (okay four words) - that says it all.  Recommend them highly and we will use them in the future for any plumbing repairs.
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