Get matched with top swamp cooler installers and replacers in Machesney Park, IL

"I’ve used Carlson Heating & Cooling twice and have been very satisfied both times. In 2024, I had them inspect my furnace and AC. They arrived on time, were professional, and gave my system a clean bill of health—without recommending any unnecessary repairs. In 2005, when my AC stopped working, they quickly diagnosed a dead compressor and recommended a replacement. Impressively, they waived the $225 charge for the initial visit and parts. The replacement was completed on schedule, exactly within the estimated cost. The technicians were friendly, informative, and professional throughout the process. They also cleaned up thoroughly, leaving no mess behind. I trust Carlson Heating & Cooling completely and will continue to use them for future service. I highly recommend them to anyone needing a system check-up, repair, or replacement."

"I recently hired them for central A/C installation and furnace replacement, and the experience was excellent. The team was professional, arrived on time, and completed the work efficiently. Everything is running perfectly now, and my home feels much more comfortable."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Marco from R & G did an excellent job replacing the water heater at my rental property. I have called him many times for a variety of services at different locations. He is very professional, and I recommend him to anyone looking for HVAC services."

"Once again Chris and Roy turned out an incredible new Kitchen door for us, removing the old and replacing with an energy efficient sliding door, not only more usable, but more light, fresh and clean. Looks great and works great, These guys finished in 1 single day, cleaned, and done..I cannot speak more highly of this company.."

"Dillon was a great guy and worked fast and efficient. My house is 50 plus years old and the duct work had never been cleaned. Post the work, the house even smelled better. I am in the middle of a complete remodel and living in the house. I had all 11 vent grilles removed -(saved Dillon a pile of time not having to remove and re-install) and I would have thought a discount would have been in order."

"The job became more complex than originally thought because a previous fan installation had included some unusual wiring. This was probably why my previous fan had burned out. The electricians straightened out the wiring and the new fan/light works well. I would not hesitate to hire these electricians again."

We are a family-owned business, founded by Oscar Contreras in Rolling Meadows IL, and we're grown to be an HVAC leader in Northwest Suburbs. We're proud to say that most of our customers are repeat customers. The reason for that is clear. We offer superior craftmanship, honest communication, and great clear service. We work together with a common goal of bringing happiness and satisfaction to all our customers. With this goal in mind, we offer honest opinions regarding services & installations. We take pride in every aspect of our business from a simple service call to the most difficult installations. We have built our business on recommendations by word of mouth on behalf of satisfied customers. If you need a service, installation or have a question, please give us a call @ (224)-558-1516

As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."