Get matched with top faucets, fixtures and pipes repair or replacers in Maple Park, IL

"They came in the time allocated. I had two areas I needed looked at , main shut off waterline which some tightening of fittings that were done. The other was replace a part in the faucet if the tub that mixes cold an warm water. Only the cold worked. He tried to loosen and clean the warm part, it needed to be replaced. They went to the local hartware and purchased it. It now works fine now. One suggestion would be that every time an additional charge was mentioned, I had to ask specifically how much it would add to the total bill. I definitely will hire him again."

"It was a rainy weekend…We had rapid leaking from the pipes in our basement ceiling (discovered over the weekend). We had called or regular company and other plumbers/services and all “took a message” or flat out said they were not available. Sunday morning I decided to try one more time. Rob answered the phone himself and offered to come over later in the day. He called back to let me know the exact time of his arrival. I didn’t know the source of the water so we weren’t doing laundry or dishes. Rob arrived and quickly located the source of the water and repaired the problem. We were expecting to pay $$$ because it was a Sunday emergency call. The price was quite reasonable but he gave us a discount on the full service price because he only needed to perform a part of that service…we now have a new friend and a new plumber. Great guy, great service and definitely a great price. *My husband was very impressed that he answered the phone himself."

"Air duct cleaning went very well. Face bowl faucet not repaired. It was suggested that I buy new parts totaling over$400. I just wanted a stopper replaced and a leak stopped. Not totally satisfied. Furnace tune-up and water heater check is set up for appointment next month."

"Drainmaster repaired a cracked flange on a toilet that needed to be reset, did the reset, and replaced a section of copper piping that had a joint that was starting to fail. They showed up on time and finished in about an hour. They did a great job!"

"Todd and his team are professionals. They were very thorough and progressed through multiple steps of rodding and jetting before finally having to dig in the yard to add a cleanout to resolve my sewer issue. The entire team was contentious and intent at every step. Unfortunately, my 60+-year-old pipes needed a bit more than could be managed from inside the house. Not only were they professional and aggressive in resolving the issue, but they were also very responsive to our urgent needs and showed up when they said they would for every visit. Great guys and fair pricing...highly recommended"

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"They came out to see what type of repair needed to be completed and they did an excellent job of explaining the different options available for purchase. On day of repair, they were on time and kept everything nice and clean during the replacement process. They even fixed a minor issue they noticed while doing the replacement under the sink for no additional charge since they were working right there."

"Matt and I discussed the potential work over the phone, and he was able to give me an accurate estimate of cost, so I gave him the go-ahead to do the work.  He arrived on time with an assistant and got started right away.  In all, the work to strip and finish the tub took about 4 hours, as Matt told me to expect.  I believe drying time was 24 hours.
The results are terrific.  The tub looks good as new - shiny and bright  As an added bonus, the bottom of the tub is textured, meaning I no longer have to mess with a plastic bathmat. 
The tub is original to the home and, over time, the stopper in the drain disappeared.  I bought the home several years ago and have had to use a rubber stopper in order to fill the tub.  You know the know kind...a white rubber stopper complete with a chain.  Matt turned me onto a company who sell a cool fix for that problem.  I ordered a new drain, in the finish of my choice, that glued right on top of the existing drain (with a built in adhesive) including an integrated pop-up stopper and a strainer.  I bought a 2 piece set that included an overflow to match the drain and the total cost was around $50.  Thanks for that tip Matt!
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"Outstanding! Tony was able to come to the condo within the hour. He had the missing part and explained what he needed to do and the charges before the work was started. He replaced the valve in quick order (allowing the water to be turned on in the condo) and when he was done, he further clarified what needed to be done to replace the trim kit and provided some options to reduce the overall cost by finding us replacement parts on line. In the end, he saved us an additional $160 by sending us to Home Depot for the new part."

"Lincoln was A on everything. The only thing is you have to pay in cash for everything, he is an old guy, and don't take checks or charge. He did an tremendous job fixing busted pipes, had lines busted, he gave me an fantastic price, fixed the concrete, and everything. The only thing that I don't like is that they don't take charges, but I was fine with it."