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"A+ service. Water heater failed on a Sunday and I needed a replacement quick. I called and left a voicemail expecting I'd get a call on Monday. To my surprise, the gentleman returned my call Sunday night, obviously off the clock and spending time with his family. Unfortunately at this time I already booked an appointment with a big box company (Roto Rooter). That was my mistake. Roto Rooter didn't show up until 2 hours after their window with no call about being late. (Note that I left work early and spent 6 hours waiting their arrival; I called their service line multiple times and was told he'll be there soon). I was quickly told that the replacement would have to wait until the next day because of how late in the day it was and their warehouse was closed. I said "see ya" and would rather wait a couple days without hot water than go with a company that didn't seem to respect my time. I called Water Heaters Now back on Monday night around 630 PM. Again answered my call while spending time with family (could hear them in the background). Fit me in the next day. Technician arrived on time (even called to give me updates in advance so knew when I should leave work), was approachable and easy to talk to, walked me through what he'd be doing, and job was done within 2 hours. Before the tech left, he provided some tips to maintain and extend the life of my new water heater. Should have went with these guys first. Oh and side note ... I was reading through the reviews in advance of my first call and saw the F for poor customer service. Mistakes happen, and it was really refreshing to see the company acknowledge their mistake and own up to it. They obviously learned from it based on my experience these last couple days."

"The Plumb Right repair person was early! His picture was sent o me before he arrived so I knew he was legit. He inspected our water heater and started to drain it right away. He installed a larger heater as family has grown and now has teenagers. All fixed and hot water flowing within 3 hours."

"Paul did excellent work on replacing our pressure tank. Also, redid plumbing pipes by water heater."

"In 2013 we started investigating the replacement of our water heater. It was 20 years old but it was not having problems (yet). We wanted to try to avoid having a hot water problem in the future so we started the replacement investigation process. I called several contractors and got competitive bids but decided to put it off until 2014. Late this winter (20140 ) I noticed water on top of the water heater with some dripping down the side so we knew our time with this water heater was about up. I called John at Northern Plumbing again. He remembered our conversation the previous year. He was near us, very straight forward, and he made me comfortable with his experience level and confidence in phone conversations. He answered all my questions and he quoted the same price again for removal an replacement. We agreed on a date to do the job. Without prompting John promised that we would have hot water from the new hot water heater on the replacement date. This was expected but reassuring to hear. Chuck was the plumber assigned to the job, He came out to inspect the area in the basement where the work needed to be done. He addressed my questions and issues regarding access and removal of the old water heater. Chuck determined the job would require a new water shut off valve, an upgraded gas valve to meet building code, and required disconnecting existing furnace gas line to allow for removal of the existing heater. He quoted an additional $150 for these items. Chuck needed to leave to get the new water heater from the supplier since my unit had to be used for a previous job. Chuck returned shortly and started to work. He removed his boots on many trips in and out and protected the carpets with tarps when removing the old water heater. The work went well and the workmanship was excellent. He got the job done start to finish in about 4 hours. As John promised we had hot water again that evening. The new water heater continues to work great. I would recommend Northern Plumbing in the future for similar work. I received the City Inspection paper work yesterday so all I have to do is schedule the city to come out and inspect the work and this job will be finished. Overall it was great working with these guys!!!
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"The upfront scoping of the project was excellent. Joe spent the right amount of time getting the details right so when his crew arrived to do the work, they already knew what they had to do. The pricing was competitive as well, plus they offered me an extended warranty for the water heater over and above the standard warranty."

"Jason replaced my old water heater and 2 toilets. Glad I chose St Paul Pipeworks. Responsive, pleasant, reasonable price."

"After various and outrageous quotes from local plumbing companies, I hired Yuriy and his crew to install a new Rinnai tankless water heating system at hour house. The project included the install of the new unit at a different location in the basement and the conversion/hookup to the main natural gas pipe which was feeding our furnace. We previously had an electric water heating tank system that lasted 23 years. The removal of the old tank was included as well. He also did about 12 feet of old galvanized pipe replacement with copper piping and various shut off valves, wall anchors and a hookup to an existing humidifier. The final price was fair and the work was done beautifully and on time. Any issues during the project (minor stuff) were tackled quickly and efficiently. It was really a very nice experience. Yuriy and his crew were very knowledgeable and highly professional! in the end, we were very happy with the result and we're enjoying our on-demand, very efficient"

"Incredible service! The work was explained to me as they went along and the final project exceeded my expectations. Very friendly and knowledgable. They left my home clean and clear of any packaging or old products. I will hire them for future electrical work."

"Hero responded almost immediately when I posted my job. I spoke to them on Sunday and they had someone at my house first thing on Monday morning. I had hot water restored by noon!"

"They did a great job adding an outside bib faucet and bath sink supply line repair. Super friendly, helpful and did quality work. Would hire again."