Get matched with top window a/c unit service or relocation pros in Marble Falls, TX

"Butch arrived promptly at scheduled time. He diagnosed the problem and suggested options. O2 Kool is a customer service oriented company. Every technician who has serviced our A/C unit - was courteous, knowledgeable and experienced. I'm so impressed with this company."

Trusted and reliable

"The first technician added coolant and thought the problem was fixed. Later the same day a second technician arrived because the unit was still not cooling. The second technician discovered a broken part on the outside unit and replaced it. The second technician was very thorough and determined to find the problem. The first trip charge, with coolant, was $476.42. There was no service charge for the second trip, only for the new part, an additional $198.38."

"I can think of nothing that I would change, or suggest be done differently. It went as if the installers were working on their own homes. Cliff did a great job of getting me the best deal on a great system, and Joe and Brandon showed great effort installing the system. They were both friendly and knowledgeable, and I could really see their commitment to doing the best job possible. I am just so grateful to have found Air Care Today, and chose to go with them. I will definitely mention Air Care Today to my coworkers and friends. Sincerely A lifetime customer Jeff Menacher"

"It went well. We will use his services again, if necessary."

"Fantastic experience - I left a message for Fernando and he promptly called back and we set the appointment.  On the day of service, he called to let me know exactly when he'd be arriving.  Fernando got to work immediately, fixed the problem, made sure that my floors were protected the whole time.  I'll absolutely call him the next time we have a problem with a large appliance.  Friendly, professional, and knowledgable.  "

"I was able to make an appointment quickly. The technician was here early, was very professional, and kept me apprised of his progress throughout. He asked questions when there were decisions to be made. He explained the whole house surge protector to me, which I decided to purchase. He made sure I understood that if it were needed that it would still mean losing electricity to the house (the same as if I didn't have a protector and there was a major electrical surge) - but that large appliances that aren't currently on surge protectors would be safe. Think refrigerator, stove, dishwasher, washer, dryer, etc. All work was performed in a professional manner and he completely cleaned up after his work. Electrical work is expensive, but with On Time Electric I am confident that the work is done properly and to code."

"The plumber showed up on time, very punctual.  Service was fast and the quality is exceptional.  In order to sell my home, the relocation service required some modifications to the plumbing.  I was required to install a water heater expansion tank and two sediment traps on the gas lines to the two HVAC units in the attic.  Pricing was very fair, they charged for time and materials and did not overcharge(be sure to ask for time and materials cost and not a blanket quote, it will be on the high side to protect the company).  Honest, good quality professionals.  What more could you ask for?  I would use them again if I still lived in San Antonio for all my plumbing needs.  I'm not 100% certain on the price, I believe it was $525 for all the work performed.
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Patti, was friendly, quick to respond to requests, overall great customer rep for the company...made selecting Pro Star as our provider very easy.  The tech, Robert was friendly, courteous, helpful, conscience and explained in detail what he was going to do before he did it when replacing the RO system.  They didn't as many companies will do try to upsell anything and as any good tech he also viewed our water softener was a very old one (over 17 years old, not even in market any longer) and simply offered a brochure of their systems, highlighting some of the advantages to include their service whenever we might need it.  There was no arm twisting or hard sells involved from either Patti or Robert. 

After review and further discussions, we decided to go with their system, Puronics and added the water softener to the contract.  As I always do, I asked for better pricing and since we were buying both a water softener and RO system...they were more than accommodating, giving us a better deal than I even expected.  A+ in my book. 

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"The unit works great! House is cold again! Service was quick and got the job done right."