Get matched with top faucets, fixtures and pipes repair or replacers in Marcellus, MI

"I am a new customer with Service Professor, Inc. as of May 2021. In each of three service calls for routine system checks of my HVAC, plumbing, and furnace systems, I couldn't have been more satisfied with the professionalism of the individual tradesmen or with the customer service communication provided by friendly and patient office staff. This review is being posted especially to praise the exceptional routine service call provided by John Courtney on 10/11/2021. John presented as being a good listener and one who genuinely enjoyed his work and serving others. For example, he listened carefully to my questions and responded with detailed information that I could understand easily. And, after I commented to John about my previous positive interactions with Service Professor, Inc. tradesmen and with customer service staff, John responded by stating he has worked in the heating and cooling trade for 12 years and felt very fortunate, as a newer employee, to be able to work for an organization such as Service Professor that places caring and quality customer service communication among its most important priorities. I hope my comments encourage anyone seeking HVAC, plumbing, or furnace routine service or repair work to not hesitate to contact Service Professor."

"After dealing with a number of unprofessional, unresponsive services, it was great to find this service. Excellent work. Instantly responsive on a Sunday and able to accommodate an immediate request. Very clean, organized, friendly, and took the time to explain the problem and best solution. Pricing was good. Came highly recommended by others in my area (Southwest Michiigan). Would use again"

"On time and fix the problem right away"

"They did everything we wanted quickly and at a good price. They were easy to communicate with and quick to respond."

"I went to their place of business, with pictures of the items to be done.  They gave me a quote and agreed to come out the next day.  He called and came early.  He completed the work (which has held.), but he said it took longer than anticipated and charged us an additional $20.  Two of the unions were behind a tub fixture.  After he left we noticed that he had twisted the fixture and one handle stuck out farther than the other and the tub and shower faucets were slightly crooked.  Now apparently with newer fixtures you can screw the cover at the wall on tightly and it will adjust for the problem, but this was an older fixture and those covers are loose.  We called him back and asked him to fix the problem.  He did tell us to screw it on tightly, but we informed him that was not possible with this fixture.  Then he said he couldn't verify that the fixture wasn't that way when he started so he would not fix it.  I had looked at his reviews on YELP before calling him and gave him benefit of the doubt when he said he would have resolved other customers concerns had he known, but now that seems unlikely. 
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"They were good,professional and has a reasonable price."

"The service call was placed on 12/10; vendor callled same day but was unable to respond until 12/14. He was prompt and declared the faucet was unreparable.. I asked if he could not try to repair but he said he cold not do that because if it din'fix the problem he could not replace the faucet. He stated that the replacement would not be exact but similar. My faucet had separaate lever for turn on/off but he said the replacement would probably be part of the sprout. We did not really appreciate this but he offered no probable favorable solution.. Not happy with response time but realize a close to weekend call caused this. Did not appreciate not even attempting repair."

"The repair went great. Having done plumbing I could see the work performed was totally correct. Thanks"

"They were fast to respond to my request ,arrived on time , evaluated the situation , explains what needed to be done and gave me a quote on what it would cost to complete the project after making recommendations about the parts needed. They were tidy and secheduled a time to return later the same day to complete the work needed. I am very pleased with the work and their knowledge."

"Good...the last time I had someone out is was an electrician and he replaced a ballister and tried to fix the bathroom light fixture but it was non repairable so I was given an allowance to replace it and now I have a cute light fixture all spanking new."