Get matched with top drain line breakage camera locaters in Maryville, TN

"I Had an issue with a clogged toilet that with everything we tried it just wouldn't unclog at all. Mikey came out quickly even though he was coming from over an hour away. He was professional, friendly, and got everything taken care of without any hassle. Really appreciated him making the trip and helping me out. Would 💯 definitely recommend"

"This will be a long review but these gentlemen Robert & Ian are absolutely worth it! On Friday morning, my gas water heater sprung a leak at the bottom and needed to be replaced. I called the Oak Ridge Gas Co (ORUD) and they said they couldnâ t come until Monday. 7 people (6 girls & me) with no hot water for 4 days! Next I called some local plumbers. One by one they said either theyâ d come around 6pm or they didnâ t handle gas units. Iâ m glad they were busy but I needed someone now! Next I called 2 major companies that are well known in the Knoxville area. One came, gave a 3 minute look and quoted a mid 4 figure price TO REPLACE A WATER HEATER! The next on the scene was Robert Mason & Ian (I donâ t know his last name) from TENNESSEE STANDARD PLUMBING & DRAIN. These gentlemen took their time. They asked many questions, they did a very thorough and professional inspection. They were straightforward, honest, neat and genuinely concerned about providing service, not just doing a job. While speaking with Ian, he was sharing about how much the leadership in the company truly cared about their employees and showed them tremendous respect. I found that to not only be reassuring but also experienced how that translated to how they genuinely cared about my family. The inspection took a good deal of time. They went into the crawlspace and really did a full inspection. Remember, this is Friday afternoon on Fatherâ s day weekend. When they were done, Robert showed me his findings. For those that donâ t know, many of the houses in Oak Ridge were built in 1943 so most of my plumbing is 80 years old. Robert showed me the pictures of the main pipe coming out of the ground into the house. Only God knows how it had not blown out yet, it was that corroded. Let me stop here and say that Robert & Ian were the only ones to do this inspection. Had I just replaced the water heater, the pressure* (more on this later) would have blown somewhere else and potentially taken out the furnace with the water. About the water pressure, they were also the only ones to measure the water pressure which was 100 psi when it should be half that. They also noticed that I did not have a pressure regulator or a main shut off. Important things to have in 2024 that perhaps werenâ t in 1943. When they entered the house they had special shoes for neatness and respect which was nice. Finally when they were completely done, we sat down and they presented 3 different options which we discussed in detail. There was absolutely no pressure, no sales talk, nothing except honest information and options. There is a very true saying that you get what you pay for. Tennessee Standard Plumbing & Drain is not the cheapest but there is also a difference between â costâ and â priceâ The â costâ over time will be less because they use top of the line material and they perform exemplary work which they stand behind. It turned out that none of the 3 options were attainable so Robert worked within our budget to get the vital items fixed. They handled everything. They called to get the ground marked, they dug up only the area they needed to and they put it back as best you can when you trench a yard. Another professional thing was that they were prepared. They had what they needed on the truck with them. There was no wasted time while they went to get whatever was needed. I greatly appreciated that. In the end, we decided on a 3 visit plan. They did the emergency items this visit. In 6 months or so, they will return for the 2nd phase and the final mostly cosmetic phase where my wife gets the bathroom she really wants. I would highly recommend these gentlemen and Tennessee Standard Plumbing & Drain!"

"The Plumbing Authority did a big job for me a few years ago. They basically re-plumbed my whole house. They replaced part of my main drain, and ran new supply lines from the meter to the house, and then to every fixture in my house. Took the better part of a week. Fast forward 3 years. I had a small issue with my plumbing. Nothing serious, but it was annoying. I called the company to ask about it, and the owner himself came out the same day and took care of it, at no charge. If that isn't good service, I don't know what is. Highly recommend!!!"

"Kevin Gardner & his helper Sam were really nice respectful fellows. I only gave then 4.5 stars on work quality because an auger cable broke and they had to fish it out. I gave them 5 stars on customer service for a number of reasons, not the least of which was there was no b.s. about the broken cable situation. Past that, they both spoke to me with knowledge and humor and answered all my questions as well as gave me valuable insight on how to deal with the issue going forward. Pricing of the job was clear from the get-go. I'll be calling Kevin again. One other thing: I was very frustrated with my situation after working on it for 8.5 hours on a Friday, I went to Home Advisor put in my info and got a text from Gardner in 10 minutes requesting that I call. Kevin Garner answered, I ran through the litany of my issues, Kevin correctly diagnosed the problem, as we found out later, and we agreed on the money for the camera work right then and there. We also made an appointment for the next morning, a Saturday, between 10-11am. They were at my door at 10. It was raining fairly hard and I'm not sure I, if I were them, would have been on time as they had been to a previous job in some mud field. They were nice about my not being quite ready to show them the issue (at an adjacent building) and gave me the 5 minutes I needed to 'dress for success' :), without any comment or complaint at all. In fact they were complimentary about my previous day's work of trying to resolve the problem with just a old style manual feed auger that I worked for 8.5 hours. They told me that they wouldn't have felt like getting out of the sack either, after all that. Like I implied: Decent, nice and respectful people. I'll be hiring this outfit again!"

"Arrived when scheduled. Excellent work and reasonable prices. Should I need a plumber again I will definitely contact him."

"excellent service for the task"

"We had great experience with 1 Tom Plumber! Their customer service was professional and quick to respond! Excellent work and pricing was fair with no surprise hidden cost!"

"Had a leak on a water line in our yard. It was an old metal pipe that was corroded and we got it all replaced."

"SMK plumbing did a great job for me with a whole house water re-plumbing & main water line from the street. The team was efficient, professional, and polite. Job was started and completed in one day. They even moved the whole house shut off and pressure valve to a very easy to get to location."

"Workers Kevin and Rob were professional and prompt. Diagnosed the problem and fixed it in about 2 hours."