
Serving Mauldin, SC and surrounding areas
Approved
In business since 2016
Free estimates
Emergency services offered
"I don't provide many reviews for companies, as I feel like as long as you aren't messing up, you're doing your job as expected. However, this company did SO MUCH MORE than just not mess up. My experience was great from start to finish. During the COVID-19 crisis, I was on short time to have carpets professionally cleaned in a rental home before our lease ended. I could not get other companies to answer their phones, return calls, or respond to emails. On my first call to this company, I was greeted by the most pleasant person. Sumer was personable, kind and patient and worked with me to find the best option and pricing structure for what I needed and was able to book services within 2 days! She was so helpful that I decided to go ahead and book services for our new home as well. As Sumer said, this company is loyal to its customers. She offered a travel charge discount, as our new home is not within the immediate service area, and she again worked with me to determine the best options and pricing structure to meet my needs. I did not meet Ricky for the first service, as I was not present. He was on time, however, calling me at the very beginning of the time window to let me know he was on site. I also got a notification when he left the property, following the instructions for where to put the receipt and key and how to lock up, etc. I did have the pleasure of meeting Ricky for the second service at my new home as well as his daughter. Ricky and Kenya arrived within the time window and were incredibly professional and friendly. They talked to me about options for furniture cleaning (a service I had requested - they were NOT pushy salespeople) and walked me through what I could expect. There were many stains in the carpet and having just moved into the home, we had no idea how long they had been there. Our huge sectional had also seen MUCH better days. Ricky and Kenya worked tirelessly and although my sectional doesn't look brand new (it's probably 8 years old), it looks far better than it has looked in well over 5 years and smells amazing! With 3 young children, it will never be perfect, but I can feel good about inviting guests into my home again without being embarrassed about the appearance of our furniture. They were absolute miracle workers! My only regret here is not taking a before and after photo - I'm positive if they had that to show clients, they'd be cleaning everyone's furniture in the entire Greenville and surrounding area. Ricky also was sure to tell me about "problem" areas with the carpet as he went. Mind you, he took some stains from being very obvious, dark and prominent to barely being visible while the rest are completely gone! He also showed me the difference in the carpet before and after and again, I wish I had photos to share. The carpets went from looking dull and almost grey to the bright tan that they're supposed to be! It's seriously a night and day difference. They sanitized, did stain removal, and cleaned the carpets while they deep cleaned, did stain removal, and stain protected the sectional (and surely odor removal based on how great my house smells now). They were very efficient and worked quickly (but tediously) and were very considerate, being sure to keep moisture off of new wood flooring and not track dirt into the house. I could go on, but I'll leave it at that and say that if you are looking for any of the services offered by this company (which expand far beyond carpets and upholstery), then look no further. No will NOT be disappointed if you book with them!"





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