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"Excellent service. Very professional, on time, and the faucet replacement was done perfectly. Everything is working great now. Highly recommend."

"I contacted this morning and they arrived with my new water heater around 2pm and finished installing and cleaning up by 3:30pm. Job well done. Worked efficiently and clean"

"Outstanding service and professional installation!!"

"Excellent. I went to Angies List in a panic because it was raining in my basement when the shower was running. Less than 5 minutes after I consulted with Angies List I received a call from J. Griffin and within an hour they were at my house. I don't even know how to thank Jeff, I was expecting the worst and got the best! He knew immediately what the problem was, he clearly knew his business very well. The problem was more or less user error and I was a little embarrassed but Jeff never made me feel as though it was a bother or a nuisance to respond and he refused to charge me as much as I thought he was worth. I'm so sorry I just realized I didn't hit submit on this review. It was several months ago, but I still wanted to finish this because they were so wonderful."

"Eric L. from Sila arrived excatly on time at 8AM as promised. He provided me with a number of options, and I decided to have a new hot water tank installed (the old one was showing rusty water). He was able to have the replacement tank installed and working within a couple of hours."

"Zach Brown initially came to fix leaking water situation and then realized there was damage due to water seepage. After that damage is repaired, Zach will return to put plumbing back in order, including replacing faucets which had to be cut out to allow removal of granite countertop, reconnect water lines and possibly reinstall a new Reverse Osmosis system since the old one had to be removed. Can't say enough about Zach -- his professionalism, his explanation of what's being done and options for replacing/improving plumbing under kitchen sink, pipes, etc."

"When they called (after I assume HomeAdvisor contacted them), I was told it would cost $89 to come out to give me an estimate. I had no problem with that but tried to get some rough estimate on how much a straightforward replacement of faucet would cost - but no estimate. When the plumber arrived, he first tried to get me to join some membership in order to get some percentage reduction in the cost (but I still had no idea of that cost). Bottom line was that the cost was over $600 for one hour of work. I will add that the plumber did an excellent job so I have no issues with their work. It is more about how they charge for their work. Next time, I will either find someone that is willing to charge by the hour or is willing to provide free estimates."

Since our founding, ER Services Plumbing & Heating has been known for quality services, exceptional efficiency, and the highest level of professionalism. No matter what service you’re looking for, we guarantee to not only meet but exceed your expectations and ensure your full satisfaction. We have been servicing the Merrimack Valley and North Shore for 40+ years of combined professional experience. We excel in High-Efficiency Boilers, Water Heater Replacement, New Construction, Remodels, and Repairs. - Call today!\n

"Several projects with Boston Standard Plumbing – all done in ONE WEEK (Dec 11-18) First off, the names: Leo, Jon, Connor, Lilly, CJ, Brendan, and, at the office: Rachel, Micha, Josie (my apologies if I do not give each name correctly). Each and everyone of them embodies the superb qualities of Boston Standard Plumbing. In fact, the word “Standard” may sound like, well, an understatement. Unless one experiences their work from the initial stages all the way through the actual hands-on work, followed by help in all the relevant documentation and filing when it comes to financing and rebates, and, last not least, billing. My projects: replacement of old HVAC system with up to date new Trane system for heating (including humidifier) and cooling (AC); replacement of corroding water heater with a non-corroding one; swift replacement of water main valve during the work on water heater, getting city officials to respond swiftly to shut off and then on again the main on the street; installing permanent drainage of my dehumidifier in the storage space under the stoop, and installing a new pedestal sink in the guest restroom next to it. The location: lower level unit of a Boston South End brownstone built in 1900, renovated in 2005. Leo supervised the entire endeavor competently, always making sure I was completely updated on what was about to happen and how and why. Jon, Connor, and Lilly applied their skills to the HVAC and water heater replacements with professional precision and truly positive energy, always leaving their work site as clean as possible (the HVAC unit is located in the master bedroom). Jon was on top of things when he discovered that the main water valve failed to turn the water on again after installing the new water heater; CJ and Brendan came on the morning after the new HVAC and water heater were in place and working, to take care of the remaining tasks with equally high professional as well as creative skill and setting a superb standard in both. From the office, there was contact throughout and after the proceedings. Financing, rebate filing, processing of payment – each and all of these were handled with a professionalism that is utterly competent, reassuring, and hard to find anywhere else. Last and certainly not least: during each and every interaction, regardless with whom, I felt heard and understood and found myself in the best of hands. The word “standard” in Boston Standard Plumbing may sound like an understatement. It is: their standard in the relationship with the customer, in their professional skill and work ethic, and in the administrative process is of the highest standard. One last thing: as it is winter, Leo suggested to wait with activating the AC until spring (March). At that time, a team member will come by to do the hook-up and to make sure the AC works properly, and to check whether everything that has been done during the week in December is in order. Needless to say that I am simply very happy to have them come to my just before both Christmas and Easter!"

"Jacob arrived ahead of schedule and helped set up a short term solution to keep the water level down around our sump pump until installation of a new replacement could happen later in the week"