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"Purl's Sheet Metal's installers were very profressional and kept our home clean during the replacement process.   We purchased a  wi-fi thermostat and the installers helped us get everything hooked up and we can even access it remotely by our cell phones.    Overall we are totally pleased with our units and the whole process.
Kraig Rawls

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"They did a great job replacing my water heater."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

"We needed to replace our old 20+ year HVAC system before it quit working which probably would have been in the summer when HVAC companies are the busiest. so I decided to do it winter 2021. Did my due diligence and had three companies come out, present their bids and recommended equipment. Most of the companies were in line with their bids and no one underbid their competitors. All were less than $300 apart. I have 18+ years real estate and property management experience so I have dealt with lots of trades over the years. I chose CenCal because I liked their presentation, the length of time they had been in business and although I didn't know it at the time I chose them, I did know the owner through shared past acquaintances. Knowing our shared acquaintances and their background helped firm up my decision to go with CenCal. From the time CenCal techs started the job until the time they finished the installation, our experience was superior to any other firm I have ever dealt with in the past. They were always on time and thorough with the information they provided. Found we had a leak in our ducts under the house so also had those replaced so all equipment was new out the gate. In addition to the professionalism of the installers, sales rep and quality follow up after the job was completed, CenCal's office staff is some of the best I have ever dealt with in my career. These ladies should give classes to other company's staff people.... they are that good!"

"I hired this company to service my heating and airconditioning unit which had not been done in the 10 yrs I have lived in this home.They actually came out twice - once in the spring to service the ac then again in the fall to service the heating portion of the unit. They checked the duct work and replaced filters too. I ended up needing to replace one part which was less than $100.00. Very reasonably priced, punctual, professional and polite."

"Jordan showed up to my home that I just bought and went in to the attic and examined the condition of the ducts and insulation and also went on the roof to inspect my package system and found that it had a leak in the coil and found out that the Freon is obsolete. Helped me with my options and wasn’t pushy at all! Would highly recommend and will be doing service with Long's Air Heating and Cooling from now on!"

"They came out immediately and gave an estimate within 2 hours of our calling. They replaced everything needed ( a new unit) and did a terrific job!"

"We've got American Home Shield. So that kinda varies but united air temp has done some work for us. Probably a couple years ago, I think so. I think its two years ago. They did work on our air conditioning. Well you know with American Home Shield you only pay $75.00. You sign up for a year , its like something you subscribe to.  You call and contact American Home Shield and they have somebody contact you whose in line with their services and agrees to work with them. You pay $75.00 and if its not done correctly for each visit but if they come back twice you don't pay again. Its like 400 and something a year. Its fabulous, its fabulous. If you need plumbing , H VAC, lighting, its amazing. Its worth every dime. And if they can't fix it they replace it at no charge unless you want to upgrade There are some different companies but even when we refinanced our house they had us, no we bought another house in Winchester for our son. And they made us have it in with our policy and they use American Home shield. its fabulous and you don't have to do the searching or anything, If you aren't happy you just tell American Home shield. One time United Air Temp tried to talk us into , they did some plumbing work too, and they were going try to talk us into replacing it with a cheap model. That isn't American Home Shield policy its with the same thing or you can pay to upgrade. Pay the balance of an upgrade. We use it all the time. When my son has issues with his house I tell him just call American Home Shield. They guarantee they will be out within 72 hrs but its usually within 24 hours. We contacted them last week about my son's air conditioning. They came out right away, they had to order something. They had to come back out and they did last Wednesday and they fixed it."

"Everything went great! I’d hire them again."