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"The first representative that they sent was great. The second one, not so much. "

"y water was down t drip. I canned for service at 7:30 am they answered and were very friendly and made sure they understood my situation. The service team arrived by 10:30 am that was amazing. They assessed the issues and as i expected it was my well pump. The gave me a price within minutes and much to my surprise didn't have to go get a pump but had one on the truck. After replacing it it was found that the water blatter was not working. had on of them on the truck also. The entire team was very nice and answered all my curious questions. Outstanding service! Thanks"

"Fabulous! We needed our water conditioner serviced and other company wouldn't touch it because they didn't install it and just wanted to sell us a new one. Rebecca scheduled us for the following day! Steve Venditti was great, has 20 years of experience and knew what he was doing. He spoke with the manufacturer and they decided what needed to be done. He had the parts on his truck and 4 hours later the job was done. $500 included parts and labor and service call. Very fair price and excellent service. Totally professional. Highly recommend."

"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

"We hired this contractor almost a year ago to do various projects. The work was supposed to be finished in 10 days according to the contract. We are here almost a year later and there is still work that is unfinished. I paid Martin before all of the work was completed, and I can’t get ahold of him to finish the work now. The pipe still hasn’t been cut, and there is still a huge piece of concrete in our side yard. I’m not sure what to do now."

"Coulter Systems installed a french style drainage system in the basement/part of the garage of the house. The paperwork indicates a transferable lifetime warranty. After we bought the house in 2018 we had continued flooding in the basement where the drain system was installed (muddy water). They came out to the house to try to clean it and informed us to reach out if it happened again. Every few months we have called and left messages but nobody returns our call. We have sent emails since 2018, most of which have gone unanswered. The basement continues to flood where the drainage system is with thick, muddy water but we have been unsuccessful in having anyone come out to look at or rectify this issue. The only part of the basement that floods in excess is where this drainage system has been installed. We want the company to come and repair/redo the faulty drain system to prevent our basement from continued flooding."