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"Logan Services did a great job from beginning to end. Our propane furnace started failing after 25 years. I had the company out that installed it and they were able to get it to limp along, so I was not in an emergency situation and could shop around. I called five companies and had two more respond from a internet request. Of the five, two never returned a call. One came out and never did get me quote. Of the four bids I got, Logan Services was in the middle. I spent time with each person that came out and talked about what would be best. One spent 5 minutes, another about 10 minutes and the third about 30 minutes. Tyler H from Logan was very diligent, taking pictures and doing measurements and answering my questions. He took his time and ended up spending 90 minutes with us making sure he answered our questions and giving us pricing options before he left. I called him several times after I had gotten the other bids in and he was always patient answering my questions as we decided between a conventional AC unit or a heat pump. We decided to go with a dual fuel system with propane and a heat pump. The installers Ben, Chris and Ryan reviewed everything before starting and showed me how to work the new thermostat when they were finished. They arrived at 10am and didn’t get finished till 8:30 in the evening. It was a long day for them, but took time to answer my questions as we reviewed the thermostat programming. Having owned my own business for 25 years, I know the type of service and standards that I want and the people at Logan Services really delivered."

"We had them replace a pair of 20 year old hot water tanks with a tankless system. They didn't nickle and dime us on every piece of pipe and installed a quality system. The technician left the work area super clean and neat. A great experience and I will hire them again."

"The biggest obstacle was scheduling.  The Angie's List confirmation email did not include the instruction to schedule on the Flow-Rite web site.  It took 3 or 4 emails to clarify that which delayed getting the work scheduled. 
The replacement parts worked fine with the exception of some excess plastic on the valve which prevented a tight seal and thus lead to a running toilet.  It took a few minutes with the razor blade to cut the excess off and allowed the seal to form properly.  This probably should have been done by the installer.
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"Zak showed up on time, looked at my to be fixed list and went right to work. He was able to loosen the shut-off valves in both bathroom sinks, so we we didn't have to replace those. (I'm 70 and arthritic, no strength in my hands and wrists.) If the shower regulator goes wonky again, I should be able to fix it myself as Zac showed me how. No charge for that fix. The toilet needed a new flapper-apparently the el crappo one I had used was no good-it was worth the $15 charge to finally not have to turn the water on/off to use the toilet! The cost of the project includes the new faucet which I guess to be $80-100 retail range (a nice Delta basic with sprayer). It was not a simple replumb; there were some challenges getting the old faucet out as parts were rusted and fused. Zac explained everything along the way, took care not to make a big mess and cleaned up after he was done. Took about 3 hours start to finish, including the time Zac took to go purchase the faucet and get the special tools needed to cut apart the old rusted parts. They will be coming back to install some shower rails for us after they get the parts. I will be calling these folks for any more plumbing repairs I need. I was so nice to call and actually talk to a live person and not play phone tag. I called them on a Thursday afternoon and they were here the next Monday morning as promised. This was a non-emergency call. BTW-they do charge $85 for a service call. This was work Plumb Tech originally did in December 2017. I had washed dishes in a dishpan and when I dumped the dishpan, water gushed all over the floor. I called they sent a tech over immediately-here in about 20 minutes. Turns out my old house and somewhat wobbley sink cabinet contribute to loosening the joints. The tech re-attached everything and tightened all the joints as much as possible. Everything is now working fine again. Done at no additional charge to me. I really need to have new cabinets installed so the sink will not move even a little, but the house is not worth that expense at this point. (We will be investigating some way of stabilizing things.) I really appreciate the fast response and not being charged."

"Alan came very promptly. Although I was not home at the time, the person who watches my house during the day said he was very punctual, diligent in his efforts, and obviously, what he did worked. I don't know what he attempted first, but the end result was removing the toilet upon which he found some strange candle or air freshener type of object (previous owner's) creating the clog. All is well that ends well. I would definitely use this service again."

"Went Great! Those guys were very engaged in what they were going. That is not a fun job so my suggestion is when you have work like this done give them a good tip. From what I understand one (or two) of the crew members were son(s) of the owner. They did most of the work while training with a seasoned trainer. It looks to me that this family business will be around a long time! Great Job!"

"Called 5/19/2014 to make an appointment talked with Derick said "he could come by in about 20 minutes" arrived before the 20 minutes were up. Showed him what I had found as I was going to replace our toilet. He looked at the flange and what I thought was the lead drain pipe soldered to the flange. He said " the pipe wasn't soldered to the flange it had been on there so long it just appeared to be". He separated the flange from the pipe told me he would have to go to Lowe's to get a new flange and would be back in about 20 minutes. Before he left we discussed the price for the work being done. When he came back and was installing the new flange we talked about the cost for him to install the toilet while he was here. I had him also install the new toilet. Installed the flange, new toilet and everything is working just fine.
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"I could not be more pleased!!!!!!!!! First of all they go beyond the state of professionalism. The salesman came to do interview on a broken ankle!!!!! Then even with all this snow, they kept the appt to install and arrived on time today to install and of all that I priced Butler water system cut their cost in half!!!!!!!!!! The installer was professional, safe and quick. I will never use anyone other than Butler Water Systems to take care of my water filtration needs. They exceeded my expectation!"

"Timely, professional efficient and knowledgeable. Will hire again."

"Randy did a great job. Very reasonable and cleaned up very well. I would hire again."