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"We have been using Patrick's services since 2016 in our properties as well a relative's property. He has fixed things like unclogging a drain to major sewer repairs. Patrick is always available when we call and his prices are reasonable. He is very reliable and trustworthy, has the best prices compare to other plumbers and has diagnosed problems other plumbers have missed. I cannot say enough about this company. Definitely recommend and will continue using as well."

"Had a heat pump installed. The installation went well. The installers were efficient, courteous and professional. Job well done."

"We used Joel from Illinois Sewer and Drain. Joel called me immediately after I filled out the online form and was out to my house in 2 hours. In 2 days I had his estimate, which was fair and of great value. When I told him we were going to hire him he scheduled us for the next day. Six guys were here all day and the job was done in a day and a quarter. Joel was professional, classy, friendly, fair and kind. So were the men who work for him. We were very impressed. My husband asked Joel to look at our sump pumps and a silcock that was dripping. The next day he was out and replaced 2 of our 3 sump pumps, (which were not working at all) and some piping and fixed the silcock. So, two days after he replaced our entire septic tank we had him out to replace two of our three sump pumps! So yes ! We would use him again! We are thrilled with his work and his knowledge and professionalism and will use him again for sure. We are so grateful that we found him. We called for estimates from three companies and one came out and was charging a hefty price to do and exploratory evaluation. One never called me back and he was the one we chose, He so prompt and so professional and so fair. So thankful that we found him."

"All went well. Repairman are very pleasant"

"I don't know how other HVAC companies compete against TDH. Put in a top brand (Trane) 2 stage for the price others were quoting me for a mid brand one stage. The Installer (Mark Keenan) found a world of hurt when they pulled the old unit out and crafted a great fit on the spot with fixed space limitations (with a trip to the Home Depot). Instead of 5 hours it took 7 to finish the job, did not even ask if he could charge me more - which I would have understood."

"Technician had all the parts with him and replaced flange & gaskets within three(3) hours. Replacement was very satisfactory. My problem was the day after,I called the office to ask them for my senior discount listed in ANGIE's as 10%. Or another discount o their website as $50.00. The COMPANY refused to give me any discount!! I gave them a check for $706.00,so the discount would have helped me."

"The plumbing doctor called me back and made it to my condo. He replaced some parts and got the toilet back in working order"

"Great! They were unable to get all the way to the street from the catch basin. It was suggested I add a sewer clean out assure all the roots were gone and make it easier for future cleaning. This was suggested in the past, by another company , but the cost was out of sight. This company was very fair in price for both the cleaning (which included the inspection with the camera) and for the clean out installation."

"Dmitry arrived in a timely manner to estimate situation and within 45 min. the worker arrived and began removal and installation of battery back-up sump pump. Very clear explanation of problem and solution. Would definitely use again!"

"I had two experiences with this plumbing company. The first was in May and the second was in early July. I will say that in both experiences the office staff could not have been more polite and responsive. On that, this company gets an 'A' from me. The plumbers and the work are not as great. I live in an old courtyard building so the plumbing is older, which isn't ideal. When the 1st plumber came out in May, he used compressed air to clear the pipes and my drum trap. Previously when plumbers have come they have used a rooter to clear the pipes from the drum trap. I mentioned this to the plumber and he said that wasn't necessary as well as it would cost me extra to break open the drum trap (it's just a cover that can be opened with a screwdriver so I don't know why it would need to be broken open or I would be charged for this). I didn't know if that sounded right, but they are the experts so I deferred to him. Once the work was done, the drain did work well for about a month and a half, but over the 4th of July weekend the drum trap got backed up. I called the same company and they sent two plumbers out on a Saturday of a holiday weekend to look at it. Again, the scheduling of my appointments was ideal and the office staff couldn't have been nicer. Two plumbers came to my unit and informed me that my drum trap would need to be replaced with a p trap and this would be an extensive job that would take hours and cost just under $1,000. Additionally the pipe they needed to access is located in the ceiling of another condo owner's storage unit so they'd need access to the storage unit and the plastered ceiling would be removed which meant I'd have to pay someone else to re-plaster. He said the 30 day warranty on the work done in May had expired and that work was just a temporary fix anyway (why didn't the guy in May tell me the drum trap needed to be replaced?). I asked how I was supposed to shower as that is my only shower and I had a dinner party to attend and the plumber actually suggested I take "a ***** bath." He used those exact words and it was quite offensive. I said I needed to think about the options and that I'd get back to them. They left and after the weekend I had a different company come out and they rooted the pipe and said the drum trap was in fine condition and did not need to be replaced. The other company also gave me a 6 month warranty on the work."