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"Kettle Moraine was great and very responsive as always. "

"Robert was great at getting my boiler to fire up! He found a wire that was disconnected & capped. I think that this was done, when 1 of the other pros you have listed cleaned the boiler 3 months ago. Robert connected the wire and the boiler started!"

"He was very knowledgeable. Shared information on costs and explained process very clearly."

"We called Midwest heating and cooling because our furnace was not turning on and heating and the day before when it was on the back of the unit was hot. They came out next day in a timely manner. Very polite and Friendly. Did a diagnostic look at and explained me what was wrong. Along with what he did to fix the issue. Our technician took lots of pictures as to how it looked when he started what his meters were saying with the numbers. Along with what it looked like when done. We got all of that emailed to us and is kept on file if they ever have to come out for something else so the same tech or another tech sees what was done the last time they came out. Our tech Ken explained what all the numbers ment on his picture so we understood things clearly. Told us about a membership program they offer to help out the customer and give them peace mind the next time you need something done. Ken was very knowledgeable and very kind. Would highly recommend."

"I was a customer of 1st Choice Heating a Cooling for 10 years or more. They installed a furnace in my prior home and just under 3 years ago installed an a/c unit in my current home. Had great service from them up until my most recent interaction. My a/c unit has a 10 year parts warranty and a 1 year labor warranty. The condenser fan motor went out. The part is 100% covered but the labor is not covered. I was charged $160 for a trip/diagnostics fee, then the quote for labor was just over $900. I was able to negotiate the labor down to $650 which is still extremely high given the repair took less than an hour to complete. Price gouging their customers by including filing fees and processing fees in with the labor fee for repairs where the parts are covered and labor is not. The owner was rude and condescending in his communications through the BBB. Claimed I was the problem since maintenance wasn’t done on my 2 year 10 month old a/c unit. I would not recommend 1st Choice Heating & Cooling."

"Very professional. They arrived and went right to work, keeping me posted along the way. Years of experience and they provided maintenanance updates to take the best care."

We are a small family owned business located in Pewaukee. Call us today for all of your heating, cooling, boiler, and hydronic heating needs. Licensed, insured, and accredited with the Better Business Bureau.