Get matched with top water heater repair or service pros in Monroe, MI

"Excellent! Technician arrived promptly and was very knowledgeable and very professional. I am VERY particular when it comes to service and have very high expectations. I was very impressed with the gentleman who fixed my problem in the middle of the night and I will gladly use T&J for all of my future routine plumbing needs. Highly recommend!"

"Mr. Charlie was very professional and knowledgeable. I needed a repair ASAP and the owner was the first to respond literally within minutes of me requesting service on Angie's list. Their prices are very reasonable. Mr. Charlie got the job done in a timely manner. I appreciate them getting my service done the same day. I would most definitely work with them again. Thank you again so much."

"Prompt, friendly and efficient repairing a broken water pipe."

"Professional, fair and great customer service."

"Customer service was excellent. Job was done wonderfully and at a good price. Highly recommend. Very polite and professional."

"Abe HVAC R was efficient, knowledgeable, and a job well done with my leaky water heater. Thx again!!"

"Service was amazing from the 1st day of the quotes to the day of install ! Very fast at getting us heat when needed . Removed old furnace,cleaned and added new one in a great time frame to be able to open for business with heat ! Highly recommend to anyone looking for affordable, timely service! Thank you guys !!"

"They are replacing my water heater."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"This company was the only pro we were matched with. I was very impressed by their quick response and willingness to meet my needs. The manufacturer recommended we hire a pro to determine the issue with our water heater that we were unable to diagnose ourselves or through phone calls with them. Edwards sent out a very personable and knowledgable plumber that recommended what we needed. The charge for them to come out was stated as $59 which would be applied to the cost of repair. The heater was still under warranty, so we requested the part from the manufacturer and Edwards set up a second appt to come out and install it. They were very flexible, as the part that was promised, did not arrived until very late in the day on Friday, but we were scheduled for the next afternoon. My husband and I are pretty handy at household repairs, but were happy with their service, so decided to go with them, and draining the tank and reconnecting gas wasn't something we were looking forward to doing ourselves. Another pleasant young man showed up as scheduled and performed the service needed. Now perhaps I am uniformed, as we do most repair work for ourselves. But after being here for less than an hour and using the part the we had secured, I was handed the bill for $294.67!! Three hundred dollars for travel and less than an hour of work seemed extremely out of line to us! My husband contacted the company and requested to speak to a manager. The manager returned the call 3 days later, but needed to investigate before offering a solution. My husband was told that I had been given an estimate prior to the work being performed, which I was not. The manager told my husband he would call back. My husband did not receive this call until after he had emailed the company the following day to report his displeasure in their handling of the issue. The manager's solution was to send a refund check of $50, as he was unable to credit the card used?! I am still waiting for this check, and I still feel like we were overcharged. This is something that we would have been able to do ourselves and would have if we had been given an estimate of the actual cost. My mistake for hiring them without this information upfront, but I up until this point I had been extremely impressed by this company. If you have money to spend, then I would recommend Edwards for your project. The service staff is extremely personable and professional. I felt that the plumbers that came out were knowledgeable. I realize that you get what you pay for, but this is out of our price range and we will not be using their services again."