
Serving Littleton, CO and surrounding areas
Approved
In business since 1987
Free estimates
Emergency services offered
"I had a small water leak coming from the unit above me. The tech cut open the wall and quickly determined the source of the leak and that there was no mold that was forming or cause for alarm. They left drying equipment and a hepa filter in my unit after the leak was fixed by the unit above me. I was unable to contact RL for several days while this equipment was sitting in my bathroom running. Finally after multiple calls to them they responded and came back days later to check on things and removed the equipment. I was charged for multiple days of use of this equipment, even though it was only supposed to be there for 24 hours. I was also charged for an emergency service fee ($250) even though this was not an emergency. They advertised the consult as a free estimate/consultation, and I was not told about the emergency fee. They claim they showed me the pricing sheet, which they quickly did, however this is a four page long document with 100s of line items listed on each side. They gave me no real estimate of what the cost would be and did not offer to describe the types of costs I could expect based on that sheet. They also did not make any attempt to communicate with me after removing their equipment about repairing the hole left in the wall after their work was completed, even though they had said that was part of the service they offered. I was sent a bill for $1055 after multiple weeks of not hearing anything from them and with a giant hole still in my wall. Probably a decent company for an emergency situation, but would definitely not recommend this business. Very shady business practices preying on people in tough situations who are forced to shell out whatever dollar amount they feel like charging. They make the majority of their money by billing your insurance but if your project is not large enough to go through insurance then they will try to get as much money out of you as possible is the impression I was left with."





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