Get matched with top swamp cooler service or repairers in Mount Airy, MD

"A very professional operation - from the appointment to the installation to the testing and deployment. Glenn is a jovial and knowledgeable gentleman who paid attention to detail and despite being on the business development side of the house, he wasn't trying to just sell me a bunch of stuff or tell me to buy a bigger system than I needed. The appointment system with an advance, en route text notification w/ GPS that includes photos of employees is a smart idea. Installation was smooth, despite a torrential rain storm. Crew consistently wore booties, face masks (due to COVID), went above and beyond to deal w/ unanticipated issues, and cleaned up nicely after themselves. House is almost cold now as the new system works so much better than our older one. Pricing was competitive with others (did my due diligence). Appreciate Presidential's friendly service and would recommend them."

"I recently had the pleasure of experiencing exceptional service from this air conditioning company. After calling late last night due to an urgent issue, I was impressed by their swift response this morning to confirm my appointment for the same day. Dale and Brian, the technicians assigned to my case were outstanding in their professionalism and efficiency. From the moment they contacted me to confirm their arrival time, it was clear that customer service is a priority for this company. They were prompt, respectful, and took great care of my home throughout the repair process. Dale and Brian clearly explained the problem with the air-conditioning unit, ensuring I understood the issue without feeling pressured to purchasing additional services or maintenance programs. What truly stood out was their attention to detail and cleanliness. Before leaving, they made sure everything was tidied up, leaving no trace of the repair work behind. It’s rare to find such dedication to both the tech and customer service aspects of the job. I highly recommend this air-conditioning service for their professionalism, respectfulness, and quality of work. Thank you, Dale and Brian for making this experience, smooth and stress-free."

"I can’t say enough excellent things about Lance, the service technician who came out! We just purchased our first home so imagine our surprise when barely a month in the large grand chandelier fell from the ceiling in the early morning. I was going to replace it myself but remembered our home inspection pointed out some instances of aluminum wiring in the house so I thought I should have an electrician confirm the outlet was properly done before I go mucking around in the ceiling. Although it cost me an emergency dispatch fee, they had someone in my house first thing the very next morning. Lance was prompt and just so amazing - very kind and careful with keeping our house clean, taking care of the floors and finishings and really went above and beyond to help a very frazzled young family try figure out the mess they just purchased. While he was at our house we opted to have him also see if he could remove two outlets in the dining room from a dimmer switch so they can be always on. He explained the pricing up front and I knew what the job would cost as a final number before he began any work. For the first job, I was very impressed with how thorough and complete he was in taking care of not just the replacement chandelier, but even with safely disposing of the now broken old chandelier for us! He even offered to help move some boxes for the Salvation Army pick-up we had scheduled - I was just blown away by how kind and helpful he was! For the second job, I was so very pleased that he took the time to really figure out what was wrong. He ended up spending almost three hours discovering several issues - including things like faulty attempts at mitigating aluminum wire connection points in several outlets that we received confirmation prior to settling on the home had been fixed. He was able to come up with creative solutions to safely leverage what was already available to solve our problem and the best part is he really took the time to not only do it right, but to explain everything as he went and really helped me learn more about my house and how I can discover and resolve similar problems in the future. Being someone who is always trying to learn I really appreciated his willingness to answer my questions and share his depth of knowledge and experience! In the end, even though the job was a lot longer than either of us thought it would be, and even though the original cause for the emergency dispatch was already resolved, Lance made sure he stayed until we had a solution in place and we still only paid the initial quoted price! Yes, the price did seem a bit high compared to what I’ve seen on other provider’s quoted rates. However, the work really is just that good - absolutely worth it AND charging by the job instead of the hour takes all of the guessing out of how much you will need to pay, not to mention covers situations like this where the job ended up taking quite a bit longer than originally anticipated. We couldn’t be happier. We were so pleased with the service that we also signed up for their annual service plan to avoid emergency dispatch fees in the future and to get their annual safety inspection. There’s a lot of uncertainty associated with buying our first home, but at least we now know who we will call for all of our electrical needs!"

"Arrived on time, professional, got the job done quickly and provided clear explanations on what was required for the job. Would recommend their services and signed up their membership plan to maintain my system to prolonged life span."

"<p>we had a leak problem and the tech came and looked over our equipment, fixed the problem and left. It cost us nothing and we have had their home heating service contracts for over 20 years.  They have NEVER ONCE not shown up or not helped and in the two furnace emergencies we had--they were here with in 1hr.  </p> <p>We are very happy.</p> <br />"

"Awesome! Someone answered right away when I called and told me a technician could be here in 30 minutes. It was actually only 20 minutes when Dan arrived and he was extremely professional and pleasant. He diagnosed the problem on our two systems, explained everything thoroughly with a reasonable repair estimate, then completed the work. He was here for about an hour and now the house is nice and cool, while it’s 95 degrees outside!"

"Professional and efficient. Chris did an A/C repair on a part under warranty from another company. He quickly coordinated getting the new part through the warranty and completed the repair quickly. Will recommend to others."

"The job went reasonably well. They completed it in a day and a half. The guys on site had a little trouble installing the high tech thermostat for the system, but their supervisor demonstrated real accountability when he showed up on a Saturday to make it right."