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"Great. They identified what parts were required. Installation went smoothly."

"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"Aire Systems of Campbell and Saratoga truly sets the standard for exceptional service in the HVAC industry. Alton, the owner, went above and beyond to ensure I understood every aspect of the process, from selecting the right system for my small home to navigating available rebate programs. His expertise and dedication to customer satisfaction stood out as he guided me through the rebates step by step, emphasizing how beneficial they are despite the effort required. What really impressed me was Alton’s commitment to follow through—he’s not just selling systems, he’s supporting his customers well beyond installation. Daniel, the team lead installer, was equally remarkable. Always punctual and professional, he demonstrated a level of care that extended beyond the job itself. He kept me informed daily, explaining what was being done, what to expect next, and how long it would take. Knowing I had to leave for work, Daniel kindly spent time with my dogs, making sure they felt at ease while he worked. It’s rare to find a company that combines technical expertise with such personal care. Aire Systems, with Alton and Daniel at the helm, earns my highest recommendation!"

Hi, I’m Saul, owner of a local HVAC company serving homeowners across the Bay Area.\n\nWe specialize in AC installation, furnace replacement, ductwork, thermostats, and fast, reliable repairs. Whether your system stopped working, needs an upgrade, or you’re looking to improve efficiency, we provide clear options and honest recommendations.\n\n✔ Upfront, transparent pricing \n✔ Clean, professional installations \n✔ Fast response times \n✔ High-efficiency systems (including Gree R-32) \n✔ Help with rebates and energy savings \n\nOur goal is simple: do the job right the first time and make the process easy for you.\n\nIf you're having issues with your heating or cooling system, send a message and tell me what’s going on—I’ll help you figure out the best solution.\n\nAre you looking for a repair, replacement, or just an estimate?

"ABC Heating & Cooling does it again!...We spent the 1st summer in our newly renovated home miserable fron the great! So we decided before summer of 2020 rolls around we'd have seen air conditioning unit installed. Well it was a no brainer for us to reach out to ABC once again, since they had done such a great drop undertaking a heater in our rental property. Once again they came through and delivered great, professional service! They were on time, respectful of our home and patient while explaining how to use the unit. Big THANKS to Joaquin, Antonio and Ben for the great installation! Can't leave Jeff C. out for his salesmanship, expedited efficiency and competitive pricing to get the job done!! Look no further than ABC for all of your Heating and Cooling needs!!"

"The team of four was very professional and performed an excellent job in a record period of time. Just one day to take the old furnace away, replace all the old boots and duct work and install the new furnace. They paid a lot of attention not to damage or dirty the floor/carpet. I am very happy with their performance. They may not be the cheapest on the block but it was all worthed and you only have to do that once in your lifetime."

"Understandably and as expected all HVAC contractors were on high demand and all booked up for several days out, so no one in the area was available until the following week at the earliest. We called Mr. Diego Utor and lime everyone else he was also all booked up; however, he added us to his already full day and said he would do his best to stop over. Diego kept his word and arrived late afternoon that very same day. He quickly diagnosed the problem, which turned out to be a bad capacitor. He replaced the part and also checked the refrigerant level for us. Diego Utor is responsive, courteous, honest and his rates are very reasonable for his services. I would highly recommend HVAC Utor Services to anyone for all of their heating and air conditioning needs, whether it's repairs, routine maintenance, or new service installations."

"Wonderful! Paid attention to furniture. Went above and beyond. Actually fixed one of my vents. He was wonderful!"

"Prior to the purchase decision, they answered all my questions and were
most helpful.  Steve Hussey actually fixed a wiring problem with our old
upstairs furnace during his walk through.  I got two other quotes and
went with Hussey Bros primarily due to their customer service during the
quoting process and the confidence in them that I gained as a result. 
They were also the least expensive when you factored in the air duct
cleaning, their discounts and all the services they include with the
purchase.
They showed up exactly on time, performed the work as
described and were extremely neat, clean and professional throughout the
entire process.  They, "test drove" the systems to ensure they worked properly.
They did a great job of training me on the new
thermostats and encouraged me to call any time should I have any
questions or issues. 
We are extremely happy with Hussey Bros and highly recommend them. 
"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."