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"I hired this company to do a high-end renovation of my bathrooms. They assured me the renovations would look good and would be top of the line. This is not the case. They used cheap products, the workmanship is terrible, and they left my home is in a worse condition than before they started. They charged me for things they didn't do and lied to the bank telling them things were complete and withdrew the money, which is a lie. Only now are they telling me "we don't do cabinets, tile, or paint." What type of bathroom remodeler doesn't' do these things? They now have $110,000 of my money with an incomplete and shoddy job. I now have to hire a lawyer to sue them to make things right. They left a hole in my floor that goes through to the dirt below, incomplete electrical work, a shower that is of the wrong material, another shower that is not complete, laminate that is already peeling off 1 week after application. Every single aspect of the remodel is worse than before they started"

"Justin is superior in his work, very meticulous. He was there when he said he would be, and very easy to get a hold of. Very honest guy, I left my home in his care without a worry . Everything was done beautifully and if he had an issue he goes over it with you explaining it in detail. Lea , Justinâ s wife can handle the cabinet design working with the kitchen design center, this made the process go smoothly as she handled most interactions with them. She did her own drawings with Auto Cad and was able to guide us through the right kitchen for our needs. She made the design process flow so smoothly. If you are building a new home or just needing an upgrade like we did, I would highly recommend Justin and also adding Leaâ s service, when you do. You will not be disappointed."

"Installers were excellent. Salesman was knowledgeable. Problem was they did not communicate. The first day the installers tore out my vanity as well saying they had instructions to replace it. On the second day, the salesman called me and said whoops, you can either fix that yourself or we can install a new one for 7,000 more than we agreed I was at work so said I could not make a decision then. The installers told my wife that day that they were told I said I would fix it myself. I never said that. The company called to check if I was satisfied afterwards and I told them this. They said they would open a ticket but no one ever followed up with me."

"They did a fabulous job. Pricing was great, came out in a reasonable amount of time, and completed on time. I'm very happy with my walk in shower!!"

"After a high-pressure sales pitch presented as an estimate, a "3 days tops" job turned into a month. The materials are good quality and the overall end result is fine now, but it was a circus during the install! First, someone drove a screw through the wall straight into an electrical outlet on the other side! Thank goodness the house didn't burn down when it shorted out inside the wall. After going back and forth with a supervisor "Aaron" who was never even there during the work, saying that it was an existing problem in the electrical system, it finally got fixed. When there's a brand new 3-inch screw going through the box, that is definitely not an existing wiring problem! Apparently they ran out of the screws they were supposed to be using and tried to improvise... Then, 2 floor tiles were cracked during the job and they had to be replaced. Luckily, the same tiles were in stock at the local big box so it was able to be repaired without changing the entire floor, but tack on another day of work. Then, the shower doors were installed upside down and backwards, so another trip had to be made for that to be remedied AFTER they had to order a completely new set of doors! So for 2 weeks we were shimmying into the shower behind a shelf at the back wall of the bathroom. All in all, for the price you pay for this type of shower, I'd expect the workmanship and attention to detail to be much better. The crew was very nice during the process and did eventually own up to and fix the flubs, but if I had to do it all over again, I'd buy a top of the line kit from a big box and have an independent contractor install it for half the cost. I was also encouraged to leave positive reviews in exchange for a gift card, which would explain a lot of the 5 star reviews around the net..."

"I very highly recommend. In fact, I can’t say enough good things. We realized our hot water wasn’t working at 6 am. I spoke with their office at 8 am, and they had people here working by 9:30 am. By noon, I was able to take a hot shower again, and this was all accomplished at a fair price by very competent and very professional staff who left the work area cleaner than when they started. Rapid Water Heaters & Plumbing is officially my plumber of choice going forward."

"Got the job done. Very professional and experienced plumbers."

"The service was great. But I did choke a little at the price. I needed a faucet replaced in my kitchen. it was peculiar the way it was installed and they ended up having to cut it out. It cost me 534 dollars to have the old one removed and the new one installed. I'm not sure what the normal price is honestly, That may be the going normal price for that job. In the end I chose to have them do it so please don't think I'm complaining. I just wanted to inform other people of what I paid. The person doing the work was wonderful and pleasant. He came in and got the job done in about 30 minutes. I have no complaints about the service it was great."