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"The plumber was courteous & competent. I wouldn't hesitate to call this company again if I needed help."

"Completed repairs as requested and helped with discovering major issues with the house gas lines."

We take great pride in our 3 years of experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

For over 80 years, Crisafulli Bros. Plumbing & Heating Contractors, Inc. has provided plumbing, sewer and drain, heating and cooling design, installation, service, scheduled maintenance, and electrical services to our clientele. Founded in 1939, our company now spans three generations combining the pride and craftsmanship you expect from a locally owned and operated family business with the resources and knowledge available from a large national company. With a growing workforce and a fleet of vehicles driving around every upstate NY neighborhood, Crisafulli Bros. is one of the largest mechanical contracting companies in the Capital Region. Our vast resources and commitment to quality led to us being recognized as the Best of the Capital Region for over 16 straight years and named a Top Work Place. We have set the standard for plumbing, heating, cooling, and electrical craftsmanship in the region.

"Five years ago, We purchased a high end two stage furnace and central air system from Crisafulli , all at the salesman’s recommendation. We used their yearly service contract to check and maintain ( these contracts are questionable in value and Crisafulli is poor at renewal notifications). The system worked as expected for that period until an unusually warm stretch in August. Without warning, the furnace blower appeared to malfunction. It cycled on but would not run more than a minute or two. After trying some things in the troubleshooting section, we called Crisafulli. They came promptly but could not determine the cause of the malfunction. Apparently the tech had no experience with this two stage components. After four hours and a discussion with Rheem support, they decided to replace the circuit board and motor, not able to exactly determine the problem. This took a week to get parts. In the meantime I was able to self help on the Internet and determined the ECM module in the furnace blower was malfunctioning.Tech returned and Replaced that item first and the system fired up. I note that they are terrible on communication re service contracts and parts status. Rheem covered the part under warranty but I was still out 400 bucks for service and labor. Rheem has not fessed up about fragility of their ECM motors system after writing their CEO. The salesman should have been more diligent about evaluating our duct system for suitability for this system. Crisafulli repair Tech was punctual , friendly and neat. Firm is so so price- wise and and as previously noted, terrible on communication. Advise to stay away from these more complex systems unless there is a full evaluation of your entire duct system. Can’t recommend Rheem at all."

"I have once again been extremely impressed by Wilson Bros! This time, Chris came to replace a leaking waste water pipe from the bathroom to the basement, as well as redo a system of leaking and overly complicated water pipes and valves in the basement utility closet. As always, Chris did an amazing job. The work is neat, professional, and just right. You can tell he takes great pride in his work. Even better, Chris shows the utmost courtesy, and takes the time to explain the work in detail and listen to my concerns. Chris even took the time to set up tarps under his work areas and thoroughly clean up when the work was finished, leaving behind no debris whatsoever. Thank you, Wilson Bros! You are without a doubt the best contractor I have found in the Albany area!"

"We recently refinanced our house and wanted to convert our baseboard hot water heat and electric hot water service to a gas boiler and tankless hot water heater. <br /> We had two highly rated firms from Angie's List come in and give us estimates. The other company came in, took a quick look around, asked me what I wanted, asked me to send them the number of linear feet of radiators we have, then sent me a quote.  <br /> Tom Weaver from Polsinello came over, looked around the house, looked carefully at the existing heating installation, explained the options available and the pros and cons of each. In particular, after my initial research I'd been thinking of having a direct hot water heater installed, but Tom realized that we have hard water because he saw our water softener and explained to me that hard water can cause problems with direct tankless systems and recommended an indirect system at virtually the same price. He also went through the rebates available for upgrading our heating system in detail. <br /> The two estimates differed by less than 5%, so we went with Polsinello. They did a very good job of removing the old boiler, cleaning up some oddities in the plumbing of the heating pipes, and installing the new equipment. There was a challenge hooking up the hot water because the old (electric) hot water heater was not located near the boiler, but they came up with an alternative solution and discussed it with me before proceeding. <br /> The only issue I have had through the entire process is that there were 2-3 details that haven't gotten closed out. They promised to provide me with two programmable thermostats, and I have only received one (though I'm promised that the other is coming), they said they would return and repair a place where they had to cut into the cabinets under the kitchen sink to connect the hot water, and I haven't received the post-installation paperwork to apply for the rebates.  <br /> Overall, I was very impressed with their pre-sales thoroughness and workmanship, very pleased with the installation, and assuming they're going to get the remaining details wrapped up in the near future, would strongly recommend them for work of this type."

"The service technician arrived on time and was very professional. He thoroughly cleaned and serviced the air conditioner in a neat and timely manner. My first contact with Duell was a blind call to have someone fix a leaky pipe in my basement. A person actually answered the phone and they came that day and fixed everything! I signed on for their annual maintenance plan for my heat and central air because I was impressed with their response. Both my experiences with them have been good and I have since talked to others in my area who have had good service as we'll. I would recommend them highly. <br />"

"David is the FIRST technician that has been able to fix my Generac Generator.  This poor generator suffered under the hands of inept technicians for its first several years of life, and I was beginning to think I had gotten a "lemon".  Then I found David!  On first glance he knew what was wrong, and carefully set about fixing it.  It took a while to undo all the bad things that had been done by the initial technicians, but when David was done it worked!  And it is has continued to work!   <br /> He was extremely responsive (answering my text message in seconds) and is very reasonably priced. <br /> David has the experience and knowledge, as well as the tenacity and patience to get your generator working!   <br /> <br />"

"After waking up one morning and taking a cold shower I called Family Danz to come look at my water heater. This was during winter shortly after a snow storm and they were of course quite bust. Regardless, an appointment was rapidly scheduled at my convenience and support staff at the company were easy to reach. The employee spent their time advising me on cost of repair vs replacement and which options might suit me best. At no time did I feel pressured or rushed to make a decision. Their quote was lower than local competitors with similar ratings and they scheduled the job much more rapidly. The technicians that arrived were friendly and accommodating. The job was completed rapidly and when they cleaned up and left you could not tell that work had been completed, shiny new water heater aside. I would not hesitate to contact Family Danz for future HVAC needs or to recommend them to my family and friends."