Get matched with top water main install, replace or repairers in Natick, MA

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"Danny, from HL Bowman, quickly understood the scope of the installation and used his expertise to make the installation seamless. As a result, the filtration system he installed is now operating perfectly to remove particulates greater the 5 microns from our well water. I would highly recommend HL Bowman for your plumbing needs. "

"We have had several Sila visits in recent months - all exceptional. VISIT 1: We had old pipes and valves that limited our dishwasher, so we had that replaced. While there, the Sila agent suggested we replace some of the attached lines and managed to streamline our hookups by removing some of the unneeded valves and connections no longer needed. VISIT 2: We similarly had a great visit and instal from David, who did a very beautiful install on our new water heater. He removed the broken unit, improved the connection design, put in improved valves and labelled each with a tag, then tagged other connections through the basement."

"Salesman was more than helpful, installers came on time, did the work, cleaned up after themselves and took the time to demonstrate the system. it was a positive experience from start to finish, Now I can enjoy the cool air!"

"They removed old hot water baseboard radiators and installed new ones. They did the work on time, did a clean neat job, and I have had no problems."

"Service people are excellent in their profession in what they do. Just under 2 1/2 hours they taken the old water tank out and replaced with the new water tank with new copper pipe connections."

"They were extremely responsive and professional. Someone was dispatched to my home within 24 hours. He accurately diagnosed the problem - that the condensate pump had failed and needed to be replaced. He offered to replace it immediately because he had the part on his truck. The price quote ranged from $1350-$2100 depending on length of warranty I preferred. This seemed extremely high because I had the part replaced once before 3-4 years ago by another company for approx $400. I mentioned that to the installer; he indicated that the price was the price and he was sorry he couldn’t lower it. I found the identical pump online for prices ranging from $35-$75! It looked like an easy swap, so instead of paying Rodenhiser, I ordered the part from Amazon, received it the next day. I have zero experience or training and was able to swap it and fix the problem in literally 10 minutes. I understand that service companies need to charge for labor and mark up parts costs, but a repair I could do in 10 mins for under $50 should not have carried a $1350+ price tag! This was very disappointing, and I will not use them again."

"Two Heritage plumbers replaced a leaking silcock that was long in need of replacement at our home in Methuen, MA. The two plumbers did a great job, were very professional and had a great sense of humor. Very happy with the quality of work. Ted"

"Called for leaky faucet. Spoke with Jason over the phone. He listened to my need, and scheduled a service call for the following day. John (the plumber sent) was able to repair, and was nice/ respectful. Great experience, and will use again."

"Good suggestions beforehand, on time, on budget, polite, cleaned up after. I am slightly concerned as I hear the flexible water supply (pressured) pipes they used don't last long (a year or 2!!) Otherwise would be 5 stars."