Get matched with top water treatment & purification system repair or service pros in New Braunfels, TX

"Great organization, easy to work with, Military friendly and truely honest people who are well educated about their craft. At no time I felt under pressured to make a decision on weather I wanted to go with them on my system or their services. I had sort out different companies for different quotes and felt unsatisfied or unease about the information that was being provided. But with the Water Doctor' ( Hago & Pattricia). I felt, like I was getting a better value and a better understanding of what kind of Water Purification System I was look. Thank you guy's for your service to your client's."

"We had a massive underground water leak. Kody of George plumbing oversaw the entire process including discovery of the leak location, excavation through cement and pipe replacement. We greatly valued his expertise when explaining options to us. The George office staff was prompt in replying to questions or concerns, and professional."

"Prompt phone calls. Very quick with repair. Completely satisfied with service and price"

"Did the repair in a timely manner. Water was not off for too long."

"Eric reached out to me very quickly and I told him what I wanted up front. We made an appointment and he didnâ t waste my time and gave me a thorough explanation of what systems AWS and Pentair provided. I appreciate that he had no pressure or gimmicks and gave me time to consider my purchase. After comparing four other water softener providers, the value of what Austin Water Solutions provides is worth it for the customer service alone. Mike and his team came on time as scheduled and explained what was being installed and how the systems worked. I couldnâ t be happier. Cheers!"

"Full house purification, including separate RO for all/only locations that people would drink from. Utility supplier is constantly in violation of TCEQ stds, and when working, the "city" water still contains levels of heavy metals near EPA concerns. Staff was way more knowledgeable than local water service companies that wanted to sell me a softener as a cleaning tool. Wrong chemistry. Install was performed in one day. Crew cleaned up their mess without any suggestion from me. I intend to use again in another location."

"I purchased both a water treatment & purification System. Added a Reverse Osmosis for drinking water and ice."

"Justine from Prostar was very knowledgeable and professional. She gave us great price options and followed up after the installation to be sure we were happy. They were on time and did a great job! The technician thoroughly explained what they were doing and how long it would take. We had several quotes/options, but Prostar Water definitely provided the best product and service for the money!"

"As always, they are easy to reach by email/texting so I don't get grief here at work for personal calls.  They schedule as much as possible to help you avoid vacation time, they come prepared for the job (i.e., you don't get any of that "Sorry, have to go to Home Depot to get parts- be back in 3 hours nonsense with other providers!!!) and focus. 



They arrive on time, if not early,  and you aren't waiting or wondering. 



Before the job, we chatted about future use and went with the 100gal and it was spot on.  They also live by the credo to not sell something that is manufactured by someone who scalps consumers with design changes that make many systems obsolete in two years simply because the filters don't fit anymore. 



Newman Water Services only deals with long-standing, long-established, conservative suppliers and vendors.  



While I could pay more or less for another brand, especially a big box RO system (notorious for filter incompatibility after two year- just read their own customer reviews!),  Newman Water Services have sold and installed a right- sized system, with some future expandability, with a long-filter compatibility life cycle, and they did it neat but still made it accessible and serviceable.  Some installers will just jamb it in there and walk away.  Newman spent the time to make sure that the lines were long enough to extract the system for service so I could do my own filter changes- they never pushed once adding services like that.   They gave me a set of spare filters, and went over all the maintenance and operation steps, too.   Even took the time to show me with a demo set how to connect/disconnect the sleeved couplings so I could later add the icemaker line myself. 



The other thing was that Chris Earls called me the next day to see if there were any leaks, then again about two weeks later and then one more time this week.  Really shows they care and just don't walk away.



They also took the cartons and trash but left me all labels for reference.



While I do most work on our home myself, I stop where it comes to major electrical and any significant plumbing issues and guys like Newman are great to turn to.  Being a small outfit, they can't afford to come back to redo things- they are motivated to do it right and the best way possible.



It's why we went no where else but to them for the RO system.



Also- be a good customer.   They appreciated how we cleaned out our under sink area, really cleaned it, ensure

d we had good lighting, and so forth.  As much as I appreciate reviews and writing them, I cannot stand people who are pigs or rude and expect square pegs in round holes or instant gratification. 



Treat your vendors right and most of the time you'll be surprised.
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"I discovered a leak yesterday afternoon on the side of my house. I called Travis at Big City Plumbing and set an appointment for today. They found the leak after much digging. I was going to just have them repair the leak, but considering the pipe was old PVC and had been installed in 1985, I decided it was better to replace the whole thing. Travis and his crew were very professional and did an outstanding job in a short period of time. I would STRONGLY RECOMMEND THEM.
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