Get matched with top water heater repair or service pros in New-hampshire, OH

"Rick Hall was our Roto-Rooter Field Technician (#3730) -- he was AWESOME!!!   Rick arrived to provide drain service and wouldn't even step inside until he put his shoe protectors on (even though I told him we were covered in dust from another project we were completing in the house!).  After seeing and hearing what our issue was, he explained what he would do to correct the problem, and told us up front how much the job would cost.  He also explained if, along his repair journey, he found that extra work or cost would be needed he would be calling in a supervisor to come out and insure things would be done above-board.  Wow....how great to know his  plan of action!       Rick let me know as he worked what was happening, and more importantly WHY it was happening, explaining (at one point) what could be keeping the blades from progressing in their journey down the pipes they were supposed to be cleaning out and  my different options and outcomes.  He DID NOT pressure me to choose a service option, he actually PROVIDED THE OPTIONS and the possible outcomes of each option.  When I did not choose the most extensive option he offered, he still provided the service I requested with the epitome of professionalism.  When he left, my utility sink was draining like never in the almost 10 years since we have lived here!   Not only that, he left the sink/floor area where he was working as clean as I would have cleaned it myself.  This was a first for me!!!!   I am sooooooooooo pleased! <br />"