Get matched with top central a/c service or repairers in New-lisbon, IN

"Frank G did an exceptional job. He has great customer service skills, was professional, and very knowledgeable about my heat pump repair."

"Originally I called for a diagnostic of my AC unit, which was doing a terrible job cooling my house. Nikita did the diagnostic-turns out the coolant was leaking, a coil needed to be replaced, and not to mention the thing was from the 1990's. We decided to replace and upgrade it, as well as our furnace, since we froze last winter (turns out it was badly rusted on the inside and emitting CO into the house, which NO ONE found last winter (had it looked at by 4 different people and everyone said there was nothing wrong except that the BTU's were too small for the size of the house). Roy was so awesome, because even though they couldn't schedule us for the next 3 weeks, he made sure we stayed cool-he filled up the coolant and came over to the house a couple times when the AC stopped working. I will be keeping him as our heating and cooling guy!"

"I was disappointed that the service tech did not have the replacement faucet or garbage disposer with him when he came out. I made it clear in my request for an estimate that at a minimum, these two items need to be repaired/replaced so he should have brought them when he came. Instead, I had to wait for an hour for him to drive to the "warehouse" to pick up the items and come back. I did not see or sign the written estimate before I agreed to the quote, and I do believe I was gouged on the price, but the work needed to be done so I did not press the issue with John. Other than that, John was friendly, professional, and did a great job cleaning up after himself when we completed the work. The employee that contacted me to set up the appointment was also very friendly, prompt, courteous and professional. The lady that called the other day to see how things went was friendly and professional. For these reasons, I am willing to hire Hope Plumbing again for future plumbing need; however, I will scrutinize the invoice and demand to see the written estimate before hand."

"Was very happy with there service. They always do a good job."

Ace Hardware Home Services' Heating and Cooling division specializes in residential HVAC sales, installation, service, and repair. Dick Hill and Son Heating and Air Conditioning, Inc. has now merged into Ace Hardware Home Services, Inc. Today, the Hill's family reputation for customer care continues under the Ace Hardware Home Services name to proudly customers customers from Richmond, Indiana to Eaton, Ohio.\n\n

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"I had Steve come out to give me a second opinion after another company told me I needed to replace my furnace. Steve diagnosed and fixed the issue with the furnace within 30 minutes and the repair was minimal."

"Did not use service as company explained they didn't service the product I had but was generous enough to tell me it's because the GE brand is too expensive to repair. She also went on to recommend a product."

"Excellent service (prompt, courteous) at a reasonable price"

"Set a date and time for service ( actually it was a wet and raining cold day) and I really did not expect service on such a ugly day but DJ was there  and on time and did all work as expected. DJ explained everything to my husband and there were no surprises.

Any question I had for Rob ( the owner) he was easy to reach or returned calls or texts promptly.
I would highly recommend the company to others and I have.

Thanks for your service.
Peggy B.


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