Get matched with top glass shower door or enclosure repairers in New Market, MD

"Glass Impressions did a wonderful job of cleaning all 19 windows in our home, inside & out, including the inside sills, screens and also 2 glass storm doors. Mr. Waters and his team are very good at what they do. They were very reasonable. I plan to use them again, as needed."

"Look no further, if you want someone passionate, punctual and professional use C & S.  Not only did they do an excellent job installing our new shower door, they were very knowledgeable about their product.  It is a husband and wife run company and they really do care about the customer.  If you're not happy they're not happy mentality.  Their price is very reasonable when compared to the quality of their work and competition.  I would use them over and over for future services, yes they are that good!"

"William from Boston Windows was exceedingly professional and up front. I called him for a quote to replace the windows in my townhouse. He was able to come to my house the next day to take measurements. He has been doing installations since he was 16 and had alot of knowledge. Prior to the visit, he had me send some photos of my windows to try to gage the price of the job better as well. Long story short, Mr. Boston tried to price match one of my quotes for me, but there ended up being a problem with the way my windows were cut in the townhouse on the outside, which would have increased the cost of the job by several hundred dollars because he has to pay staff to do it (vs. the other company, whose labor is all in-house). In other words, he couldn't match the price after all because I was already offered a discount from the other company and the job was so complicated. The other window companies would not have paid attention to the level of detail Mr. Boston had specified, but I ended up making my decision due to budget reasons. Mr. Boston even went and looked at my neighbor's windows to compare the architecture (since town houses are supposed to be built the same). Mr. William did not pressure me in a sale like some other companies and was up front about the cost and what I was going getting myself into if I went with X, Y, or Z. He told me flat out, that if the other similar company could keep everything in-house and could cut me a really good deal, I should go with them. Because of that, I really appreciate it. I would recommend giving BWD windows a chance if you are on the market for windows; he will try his best to work with the prices, being a one-man shop. If you have a really complicated job that would significantly affect the functioning of your house however, I would also recommend having his expertise on the job. I will be calling him if I ever need a repair on a window or door down the line."

"They did a great job with the installation. My only issue was that I got "scolded" for making multiple Angi's list submissions, one for shower door and one for screen doors. I was unaware that District Capital Glass does both, so whoever I spoke to was upset because they pay a finders fee. I thought it was fairly unprofessional and could have been handled differently, I offered to pay the finders fee, but he said "it was ok". Anyhow the rating was for the work performed, again, they did a GREAT job with the shower door. Ultimately, he forgot to measure for the screens and we decided to move on to someone else."

"The shower door is beautiful! They were prompt, professional and responsive. And, they really stand by their work. They originally installed a small chrome connector at the bottom of the door which was aesthetically pleasing, but after some time the door had some slight movement. River Glass Designs came right back out, removed the connector and installed a different type which is guaranteed not to move at all. We couldn't be happier and definitely recommend this company."

"oThis was a great experience start to finish. The price is solid, beating out my insurance company's provider by a good $80 - $100, the work was scheduled and performed quickly and the windshield looks good.
I used the $25 off coupon I printed  from Angies list without a problem, which brought the cost from 255 down to 230.
My insurance company's placed wanted $298 plus tax plus $29.95 to come out
to me to fix it. Royal did all that for the flat $255.
Definitely would use them again if I needed to replace any of my car's glass.
"

"Very courteous, efficient and knowledgable. The details of the project were fully explained and the cost was reasonable."

"I called and he was able to come right away and pick up the table.  Promised to have it ready in one week, and true to his word, had it back the following Saturday.  Delivered the table, and reinstalled the medicine cabinet mirror.  I am very pleased with the service and the job.  Would recommend him and would use him again.
"

"Overall, they were good. My conclusion first so the rating is explained up front: All in all, we're very happy with the bathrooms and the work - and they make sure to take care of every issue/punch list item before asking for final payment - but the lack of communication really bothered me to the point where I need to give them a B. Things started off great - they came in, took a look at the bathrooms, asked us a lot of questions, and gave us suggestions that other contractors did not even bother to think about. We liked that. The price was perfect, too. We weren't looking for luxury, but middle of the line, and the price was in our expected range. The follow-up was perfect, too. We went to the showroom the next week, spent hours picking out what we wanted, and they wrote up the scope and contract signed that day. So far, so good. Work started on the day promised. The subs who were there were very responsive and mostly did a good job at keeping things as clean as possible, except for that one day I came home to a layer of dust and dirt literally all over my apartment (I'm not exaggerating, it was terrible) was not a good day - and even after complaining about it, no one offered to clean it. Putting that aside, the guys doing the work were real good. The big issue for me was communication - emails don't get returned/responded to and I found that many times I had to call a number of times before I got someone to call me back. This is the most frustrating. Another issue was that contract allowed 8 weeks of work. When the first bathroom took 5 weeks, I asked if the second bathroom would take 3 or less and was told that whomever wrote up my contract got it wrong. Really?? I had already raised the timeline flag in the middle of the 3rd and 4th week when it was obvious the first project wasn't going to be done in time, but got no response from KBR about it. Lastly, I don't know if this was an ordering issue or what, but the company they get the glass from stinks. Took forever to get the mirror installed and the glass doors for the master shower (not to mention they gave us the wrong doors)."

"Fellow Angie-Listers,

I found Renaissance Restoration here on Angie's List. I was immediately intrigued based on the reviews I read here and the address of the business is within my neighborhood. I contacted them through Angie's List to see if they would be interested in submitting a bid to work on my kitchen and half-bath remodel that I had already started. Rene, the owner and name-sake (took me a while to get that) of the business, responded promptly and offered to come out for a free estimate. Now, at this point, my kitchen had been unusable for several weeks and I was not finding the time to progress it with any real speed. Rene came out the next day, Saturday, upon my request for a speedy turn-around so I could reclaim my kitchen. He showed up on time and took some measurements. He was friendly, courteous, and looked like he was taking careful notes as I rattled off my long ?to-do? list of what it would take to get the kitchen finished. I had received a few other bids for the work, but I was immediately sold on Rene. We agreed on a price right there and scheduled the work to begin within a couple of days.

Now, I can't speak for Rene and say that he does this for all his customers, but we worked things out so that I would pay his team on a per-hour contract to get the job done. Everyone is different, but I much preferred this arrangement. I wanted the workers to be able to do a nice job without cutting corners to meet an often arbitrary quoted price and if I didn't like their work I could simply thank them for their time and continue on with the work myself (or more likely, find another crew). Spoiler alert! Everything worked out well so I didn't have to go that road.

When construction started, the first morning, Rene and two of his carpenters showed up right on time. They introduced themselves politely and we immediately got to the business of going over what I wanted to accomplish in my kitchen. Again, they took careful notes and once they got started, I went about with other business. I quickly felt very comfortable letting them into my house unsupervised. I did check in at several points during the day and they made good progress; I had no doubts that they were working hard. After a few days, they had accomplished everything I had asked of them and then came back for a couple of hours to correct a couple of issues I had with their work. There was nothing major, just a few cosmetic issues, and if I recall correctly, they did not charge for their time to correct things.

At this point, I had them take a few days off and I worked myself to progress the kitchen. They had all the skills required to continue the kitchen and were certainly willing to do the work. I was just trying to save myself a little money and also I needed a few days break from the mayhem of construction. With that said, Rene and his team left the construction area a lot more tidy than I did. I had my tools all over the place and I have to say that I was really impressed that they never mistakenly took any of my tools home with them. I think that really illustrates their organization on the job site. At this point I'll just say that I provided all of the essential construction items for the job and had Rene pickup (with some surcharge) lots of those smaller items that always come up. Even though I bought all the fixtures, doors, toilet, flooring, etc. ahead-of-time, they were kind enough to pick up some of the last-minute bulky items I grabbed from The Home Depot without charge.

About a week later, I had the workers back on the job and because of their success, I had asked them to remodel a half-bath that is adjacent to the kitchen. So they were here in total, five days and were able to do my partial kitchen and my entire half-bath. The work that they did was: Install kitchen cabinets, fix dry-wall, primed the walls, Laminate flooring, back-splash tile, connected the kitchen sink, installed the garbage disposal, installed a toilet, replaced a door, built a shelf, installed a vent pipe for the oven range hood to the outside, replaced electrical outlets and switches, installed a new bathroom vanity top, did I miss anything Rene?

These guys were pretty multifaceted. If you're still reading this, then you should understand that I can be a very detailed oriented person. I would write more but Angie's List only allows so much. :) Rene worked well with my sometimes exacting personality. His team always took careful notes of what work was to be done. On one day in particular, they showed up in the afternoon, as scheduled, but instead of moving forward, they went home because they had lots of questions for me but I was unreachable at that time. I was disappointed that the work had to stop, but I appreciated that they would rather wait for me to get my input than to just forge ahead and then I'd just have to live with the consequences. So that leads me into my only problem that I occurred on the project.

During a discussion that Rene and I had about the project, Rene had told me that the kitchen sink was going to be a little bit tricky to install so because of that, he would have to bring in his plumber. I knew going into things that the sink I had ordered was going to be a tight fit, so I had already budgeted for a plumber. I gave Rene a verbal OK and we moved on. The next construction day, the plumber came and told me that the sink wasn't going to be too bad to install; it would just barely fit with the pipes the way they were. Great news; I went to work. That same night I received a follow-up email from Rene supplying me an itemized list of all the work the plumber had done and it equated to hundreds of dollars. I was a bit shocked because it included several line-items for work in the half-bath, none of which we had talked about doing. Installing a toilet and installing a new sink/faucet is not highly skilled work requiring a plumber, assuming there's no broken pipes, broken flanges, etc. Also, I never was consulted on any of the work and never quoted a price on it so I did feel a bit ticked-off at that point because the project was almost done and it had gone so smoothly up to that point.

The next day I summoned Rene to the house and we talked it over. We resolved the issue by his giving me a break on the price, but as soon as we closed on that deal, he went on to disclose that the gentleman he had do the plumbing work was not actually a licensed plumber. Rene insisted that a licensed plumber would have cost a lot more. However, I had already gotten some quotes from licensed plumbers for that work and his original prices were right in line with most of them. I'm really not sure what happened there, but I didn't like how it happened. I felt like all of this could have been avoided with a phone call because I would have probably been OK with just having his guy go ahead and do most of the plumbing work. Because he was doing pretty basic work, I wasn't too worried about pipes bursting or nasty back-flow, but I didn't like that I was being billed for work that I had no say in, from a guy that was referred to as ?the plumber? and would be expected to pay whatever this guy wanted to receive.

The agreement I had with Rene was to pay him per hour, for two workers. Truth be told that often it was the case that there were the two main workers, and one or two other workers also in the house at no additional charge. So again, I wouldn't have given him a hard time on this plumbing stuff because I appreciated the hard work and the additional help that showed up, I just didn't like how it unfolded. I don't think it was intentional, just bad communication.

In the end, I still got what I believe to be a really good deal on a handsome new kitchen and bathroom. The work they did, rough and finish, was professional. Again I'll say, the crew worked really hard and I was really impressed by that. If they didn't mind my detail-oriented nature too much, I look forward to having them work here again and I have already recommend his team"