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"Everyone from Presidential has been friendly and helpful -- great customer service! Glenn came to our home to discuss options to replace our furnace (fuel oil) and AC systems with a heat pump. He immediately understood that we were looking for a heat pump eligible for the new tax credits (unlike another company, who only provided estimates on what they had in stock). He prepared the estimates for 3 different models on site, and he noted that the heat pump eligible for the tax credit would cost about the same as an older model (unlike what the first company told us). We were able to schedule installation quickly, and then the adventures began. Harvey and Andre were here for 12+ hours...because a wire was either never connected at the factory or came loose during shipping. We also had to replace a defective line from our house to the unit. While it was a complicated install (not the fault of Presidential), we rec'd great service from hardworking staff members. Highly recommend!"

"Great installers precessional and respectful"

"Can't say enough about how smooth a process this was, from permitting to planning, installation to startup. Ryan and his team were very professional, very clean and thoughtful throughout. Very responsive and friendly in their communications and the work is outstanding. Looking forward to their help for many years to come."

"Everything went great. My AC died and it was close to 20 years old so I wanted the whole unit replaced. I have 4 young kids so no AC in the summer was not a pleasant option. The owner came out on site the day we called and was able to have the new unit installed the next day. I have dealt with many HVAC companies in the past as an Insurance Adjuster. These guys exceeded my expectations and were very reasonable on price. I highly recommend using Buric Heating and Air Conditioning!"

"The plumber was berybeasybto deal with and very experienced. He did a great job."

"I had the best experience with Hecomo Heating & Cooling. My house's AC/heating system stopped working all of the sudden and the temperatures at the time were 90 degrees and up. I was desperate looking into many different companies. Many of them, came over to my house and did estimates at ridiculously high prices. Luckily, I found Hecomo. They came to my house, did an estimate and were ready to install my AC/heating unit very quickly and at a good price. Also, the customer service was great. They were there for me throughout the whole process. They explained to me everything that I needed to know about the system and the features. Everything is very modern and updated. I am very happy I found Hecomo."

"Sonny came to home and explained options. Wrote up estimate same day. Installed in one full day with two techs."

"I emailed the company and Boris, the owner, got back to me right away. He also gave me his contact information and we had a few email exchanges to confirm my plans. He picked us up at the airport. He was on time, professional, and very pleasant. I would definitely use his service again and would highly recommend him and his company.
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"It's just so easy to get my car fixed there. I'm particular and know what I want. They do a great job consulting with me on what needs to get done now and what can wait."

"Continental's technicians were highly experienced, professional, considerate, respectful, hard working, and neat.  They arrived on-time when scheduled.  Allied's drilling and trenching crews were excellent also.  This was a big messy job that took about a week and we are very happy with the work that they did.  The owner of Continental, Frank Jackson, sold us the system.  He provided an extensive reference list that went back at least 15 years.  He was on-site for most of the job providing hands-on supervision of his technicians.  His technicians are so experienced that he didn't have to be there to supervise them.  Rather, I believe he was there to make sure that the job was finished on time because they are so busy.  Allied had an on-site supervisor at the start of the drilling process to finalize the location of the loop bores, but their drilling crew was highly experienced and needed no supervision.
Installing geothermal is a messy job.  The vertical bores and horizontal trenching for the ground loop makes a muddy mess.  The drillers from Allied were very respectful to the property, much more than I expected.  I expected that the drilling process would make "a mess and a half" but it only made a mess!  At the end of the job the ground was re-leveled and ready for seed, which has already popped and growing grass.  As one of the drillers said "the mess only takes grass seed to fix".
The HVAC technicians from Continental left the spaces where  they worked in "broom-clean" condition.  We had to do some "deep cleaning" afterwards, but this was completely reasonable.
We expressed our concerns about the job to the technicians before they started work because we do not know much about HVAC or geothermal.  They took the time to explain what they were going to do and how they were going to do it.  They kept us fully informed about their progress and included us in the decision making process when they had more than one way of running a pipe or duct.  They made us feel really comfortable and that we were getting a top-notch job.
While the cost for the system from Continental was a little bit higher than their competitors I think we got value for money.  In addition to the reference list we received during the sale process, we also know two families that used Continental in the recent past and they are very happy with the work that was performed.
We would use Continental again and would recommend them to others.
If you go with the option to integrate your hot water heater with the geothermal system (which is supposed to reduce the cost of the hot water that you use) I would reccommend that you bite the bullet and have a preheat tank installed at additional cost.  We didn't do that and in retrospect we should have based on some further reading that we did about how to get the most bang for the buck from geothermal.  It would be easy to install the preheat tank during a new construction project.  It would be harder to install the preheat tank during a replacement project (like ours was).
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