
Serving Newell, NC and surrounding areas
In business since 1975
Free estimates
Emergency services offered
"The service was great, very few repairs done, they've maintained our AC and furnace pretty well."





+5


Serving Newell, NC and surrounding areas
In business since 1975
Free estimates
Emergency services offered
"The service was great, very few repairs done, they've maintained our AC and furnace pretty well."





+5

Serving Newell, NC and surrounding areas
In business since 1995
Free estimates
Emergency services offered
"My upstairs air conditioner had not been working well and increasingly had trouble cooling the area, with sky high electric bills ensuing, until it just blew out (warm) air. It reached 84 degrees in my upstairs office and even hotter in our TV room. I called our warranty company and they referred me to American Air. I was hesitant to use this company because I'd heard horror stories about companies that warranty companies refer you to. The warranty had been inherited from the prior homeowner which I had just recently, but not whole-heartedly, renewed. However as an Angie's list member I decided to look up the reviews and was very pleasantly surprised with all the tremendous reviews and from mostly warranty customers. So I hired them and they did not disappoint.
Chris Jones arrived less than 24 hours after the call was made and within the time window estimated. He was professional, honest, knew what he was doing and taught me a few things. My air filters had not been changed in 6 months (embarrassing!) and some of them were really dirty. He said that filters should be replaced between 1 and 3 months when they begin to show any little bit amount of darkening and that when filters are dirty it makes your system work harder. So that was a good lesson. Also the system is 14 years old and is probably working on borrowed time since he explained systems last between 10 - 12 years so replacement could be in the future. The system was also low on refrigerant which was added, he tightened some valves and cycled the system. He said to see how things go within the next month or so since there could be other issues going on such as a leak in the system. So maybe this was a stop-gap measure....not really sure.
Chris said it would take about 24 hours to cool things down. Much to my delight this morning the air temp has already reached the setting. What relief!
We also spoke of a service agreement and I plan to sign up and request Chis in the future.
"





+3

Serving Newell, NC and surrounding areas
In business since 1997
Emergency services offered
Warranties offered
"Excellent service from Taylor who helped us in a bind after we unsuccessfully attempted a DIY repair on a garden tub faucet. Taylor was very knowledgeable and professional."





+7

Serving Newell, NC and surrounding areas
In business since 2010
Emergency services offered
Credit card accepted
"He was very courteous and accomodating. Picked up my computer from my home and returned it to me. He even helped me later with another issue via text message and remote access--I just had to replace my mouse and keyboard. I will definitely use his services again, unfortunately because I am having some trouble with a laptop now.
"



Serving Newell, NC and surrounding areas
In business since 2018
Free estimates
Emergency services offered
"José, came in on time he was here sharp he knew exactly what to do to transform my small bathroom and make it look modern and more spacious he took me along the process each day he worked with pictures of before and after and anything unexpected he would communicate quick and a great problem solver him and his crew are great never had someone to talk about this good before will def recommend and will most def be calling again for his service and also price on work he knows how to help out and be honest with the amount he charges 5 star service checked .A.p.v"





+36

Serving Newell, NC and surrounding areas
In business since 2008
Free estimates
Emergency services offered
"I have used the company once and everything has gone very well so far. The staff has done fine work. They came recommended to me for the brand of furnace and AC I have. I have not had an issue contacting them or scheduling a service when I need."




Serving Newell, NC and surrounding areas
In business since 1997
Free estimates
Emergency services offered
"Leaks were repaired as needed"

Serving Newell, NC and surrounding areas
In business since 2018
Free estimates
Offers commercial services
"Andrew was very knowledgeable and thorough with my repair. Went through every possible troubleshooting to find the issue that was causing our A/C to not blow cold air and did a great job at repairing our older A/C, as well as did a few changes to help extend the life of our unit. His customer service is exceptional and I would recommend him to anyone."

Serving Newell, NC and surrounding areas
In business since 2008
Emergency services offered
Credit card accepted
"This company has exceptional service. Almost half the price of previous company that came out. This company has earned a number 1 spot. Thanks for the service, heat is working great.
"

Serving Newell, NC and surrounding areas
In business since 2001
Credit card accepted
"The service was satisfactory. When they came to do the inspection we already knew we had other issues in the basement. They provided a proposal to address the other issue. We had water penetration in the basement so installed a French drain, moisture barrier and sub pump. There were a few issues during the course of the project. They estimated it would take 4-5 days to complete. The technicians were professional and did a nice job. However, by the 5th day they were not sure they would be able to finish within the quoted time frame. I contacted the supervisor and let him know I was not happy with what I was hear. The next day they put more man power on the job and were still unable to complete the job. They had to come back another half day the following week to complete the service. The project management was lacking. There was some damage to the back yard and some of the grass was killed from the moisture barrier plastic they laid out, as well. The crew took a photograph of the damage to take back to the supervisor. The supervisor had the crew go buy grass seed to repair the damage. We were actually trying to sell the home at this time and this caused distressed for when we showed out home. I suggested compensation for the damage to the yard. I suggested $500 off the bill. He tried compromising at $300 if I paid the bill the same day. I was put off by this and then he backed off and went to his supervisor. They ended up taking the $500 off the bill and I did pay the same day."





+4
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