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"The customer service was amazing, he answered every question I asked, and provided me with useful information. Very friendly and knowledgeable. He was honest and straight forward. Best HVAC service I’ve received! I will continue to use Bob Jay’s for any of my HVAC and Plumbing services!"

"The reason for the 4 rating and not a 5 is the sales part of the experiences not the technicians and the work done. Larry was the technician for my water heater. I have previously written a review for the AC installment. Larry is amazing. He has a lot of experience but what impressed me more was the fact he was totally honest & cared about my experience as the consumer. I was actually told by one of the salesman that Daniel’s prices are higher than other companies. He was correct. They seem to want to immediately try to sell a new replacement without considering the customers situation. My water heater is only 15 months old but I clearly got a ‘lemon’ and it took 3 major parts to be replaced before it was fixed. The parts were still covered by the manufacturer warranty but the labor was not. After several trips it was fixed and from my conversations with the salesperson I felt he was pushing for me to purchase a new water heater and not really understanding of the fact that I had just replaced my AC and my water heater was only 15 months old. In the end, Larry, the technician, did the right thing. It has been a week now and my water heater is working fine. I appreciate honesty more than anything when dealing with these things. I feel like I got it but it took some extra pushing on my part and a technician who stood by what he said. The owner or rep of owner replied to my previous review on the Daniel’s site. I hope this review gives him the answer to why I have not given 5 stars for either review."

Trusted and reliable

"We own a home-based business which relies heavily on our computers operating efficiently. We have had a service contract with another computer repair business for several years. Recently when we were having problems with our computers, we tried contacting our service contractor multiple times. He never responded. Feeling frustrated, I contacted James at North Alabama Technical Services and explained our situation. He instantly came to our rescue. He "cleaned-up" our computers and took care of all the problems we were experiencing. He went above and beyond to help us in our dire time of need. We would strongly recommend James and his company for computer service needs. We have now retained him on a service contract and are looking forward to working with him in the future."

"From the first phone contact with customer service (Patty), we had top notch service. An appointment was scheduled in a timely manner and Robert arrived answer all our questions and concerns. He was extremely knowledgable and we never felt pressured to purchase the system. On the scheduled date and time, Robert and Adrian arrived for the installation. Both men were polite and professional. We highly recommend this company and look forward to a continued relationship for maintenance in the future.
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"Chris and Tara are running a company that far excels my experiences with others in my area. The service was immediate, and so far the appliance is functioning properly. You cannot go wrong in hiring OnPoint."

"Replaced both inside and outside units. Excellent service"

"We chose NRG for our solar installation. Everyone we worked with (especially Gemma and Leila) was incredibly helpful and responsive along every step of the process. They responded to emails and texts within a day or two at the most, but usually within a couple of hours. They were patient and very helpful with all of the questions we had (and we had many!), and they were happy to coordinate with other contractors that were doing work on our house at the same time. We did a fairly detailed analysis of the quality, cost, efficiencies, and expected lifetime of the equipment that NRG proposed compared to other companies, and we are confident that they provided the best equipment at the best cost. The installers that came to our house were very professional, worked quickly, and the system was up and running within hours - very impressive. We passed our inspection with no issues and the whole process was completely painless! We are very impressed with the services and products provided by NRG and would wholeheartedly recommend them to family and friends!"

"They called when they were 15 min away to let me know they were on the way, came and diagnosed my system, explained what was wrong and fixed it. I was very happy with the service and professionalism. I have recommended them to everyone I know."

"By the time the service rep was contacted and he called us, we had purchased the part and repaired the air conditioner unit ourselves. We had hire the service company to do a complete service on the unit on June 23,2022. I would recommend Freedom Heating and Air to anyone needing service. They were very professional and did a thorough job. They explained what they were doing from beginning to end. We were shown pictures of before and after as they did the work. We will use them again if it becomes necessary."