Get matched with top water heater repair or service pros in Old Saybrook, CT

"They were very professional, showed up time. They did a great job and were very fast--did it in a timely manner. I have hot water now, so I am very happy."

"Extremely helpful and professional. Made sure my warranty on water heater was covered. Did a great job!"

"They did an exceptional job installing the heat pump and I've been more than satisfied with the service. They are friendly, professional and efficient. I'd recommend them to anyone."

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"He was very knowledgeable and gave me some advice on how to avoid future problems. He was also on time and the service was done fairly quickly. He took the time to make sure all repair needed was done correctly and assured me if any problems were to occur he would be back to fix."

"The two men who came to my home to replace my water heater were extremely courteous. Nick and Dylan explained all of my options to either replace or repair my unit. They performed their job with extreme proficiency and speed. The quick response from N&J Plumbing made it possible to have my hot water back within 10 hours. I highly recommend them for any of your plumbing needs."

"Had a water leak coming from A.C. unit and I called HARP on Saturday morning and was informed a technician could be out on Saturday between 2pm and 6pm. Jaime informed me that it was $89 for service call and $25 for fuel charge and HARP does not charge by the hour but by the job. At 12pm I received a phone call from HARP dispatcher and i am told that the tech finished up his job early and would like to come over to our home, I informed her that we were not home, she said no problem we will see you at your schedule timeframe. Dispatcher called again at 1pm and asked if tech could head our way and I said yes, we were home. Courtney Ivey came out and arrived at 1:45pm, was very professional, personable, clean, wore slippers over his shoes, uniform was sharp looking, wore a mask, provided me with some great helpful hints, turns out I needed I condensate tank pump. He replaced the pump, took the old one away and paid for the part and service. I later saw on HARP website that they offered military discounts, so I called and spoke to a wonderful person named Debbie. I explained that we had just paid for service and was wondering if it was too late for HARP to provide the military discount, she said absolutely we can. She sent an e-mail to HARP billing department and asked I be credited 10%. I have to say little shocked at all the negative reviews. My experience was 100% hands down."

"I was very pleased with my experience with Griswold Plumbing, they installed a new shower faucet/showerhead and later a water treatment system. They were prompt, very professional, and courteous going the extra mile when needed. I highly recommend Griswold Plumbing and won't hesitate to call them again."

"Very happy with the service. Jerry arrived on time, was careful in the house, and cleaned up after the work. Reasonable rates and very good credentials. He is a very nice gentleman, the kind of person you want working in your home. Would definitely hire him again."

"In the end I was satisfied with the quality of the work itself. I did, however, have issues with scheduling and pricing. I explained my only day off is Thursday when I made the appointment for 3pm. At 3:15pm, when they had not shown, I called them and they explained they were stuck at another work site and said they would not be coming for my sink, which was not working at all. This was so frustrating and disappointing as I was not able to try and contact another plumber about the work. An hour later, they called to say they could come while I was trying to find someone else, which caused me undue stress. ||For pricing I asked specific questions about this ahead of time. The technician, after the service, said there was a flat fee of $200 and this is not what I was told specifically when I asked Denise for that info. The price did however seem high as well they were only here for about a half hour and there was no reason for me to be surprised by the pricing, which needs to be more transparent with them. Just seemed shady, untrustworthy and gives me pause for using them in the future, which I will not do."