Get matched with top grout: replace or repairers in Olney, MD

"This project was unique in that we had buckling in a particular section of our hardwood flooring. In addition, some moisture was identified under an adjacent section. We replaced the buckling section with ceramic tile “rug” and repaired the adjacent section We were extremely satisfied with Zavala flooring throughout the entire process. They were knowledgeable and professional offering sound suggestions and recommendations. The work turned out beautifully."

"D&H Demolition quickly demoed the carpet from my living, dining , and steps to the second floor. Replaced with re- claimed hardwood flooring which resulted in a significant cost savings for me. Replaced the flooring and steps with a satin finish that so beautiful that I keep getting comments. Work was timely completed and professionally done. I would definitely use their services again. Norman K. Bowie MD"

" My husband and I had used Procelite to install a bathtub liner in another home about 12 years ago.
We really liked how it looked, but had no experience with how long it would last.
When I developed rust around my drain and areas of surface erosion in my current bathtub, I decided to again use Procelite to install a bathtub liner,
My bathtub is the original tub, and is 37 years old.  I contacted the company and was told that they would send someone to give me an estimate the next day.
Todd came at the scheduled time, assessed the damage, and answered all my questions and concerns clearly and concisely.
The next day, the office called and an appointment for installation was agreed upon.
Todd came right on time, clearly explained everything that he was going to do and completed the job in about 11/2 hrs.
The tub looks brand new at a small fraction of what it would have cost to replace it.
The ceramic tile surrounding the tub was not damaged in any way..I was given a 10 yr. warrantee, and advised how to care for the liner.
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"Miracle Method did a great job resurfacing the floor, the bathtub and surround, and the shower and surround. Everything looks new. They even cleaned our existing shower doors to look new. They removed the toilets to resurface the floor and placed new wax rings when they replaced the toilets. The only negative part of the resurfacing process was the smell of the chemicals they use. We had to open a lot of windows to vent the odor."

"Hews were very good about responding. My first message was straight to the point...
   You have great reviews. I'm in Manassas Need one 8x8 room done. Brown Carpet No stains Maybe light pet oder. Approx how much and when could you fit me in? Thanks
He responded with...
PLEASE READ all OF THE DETAILS CAREFULLY. Angieslist voucher plus $40. ASK ABOUT CARPET PROTECTION(the carpet has cell and the cell are open after cleaning, protection fill the cell and doesn't allow permanent stains). The voucher can not be substituted for other services. Your voucher is worth 350 sq. ft. no matter the condition(example heavily soiled) of residential wall to wall tacked down carpet or $200 subtracted from the total, steps are not included steps are $3 each lightly soil or $5 each heavily soil, one voucher per job, does not included soil filtration(black around the edges), ink stain removal is not included, paint stain removal are not included, red stains removal is not included, does not included water damage clean-up, does not include pet stain (like for example pet urine stain), does not include heavy odors (like for example pet body odor, pet, cat or snake urine etc.), if you miss your appointment a $20 applied, we broke a candy dish recently from moving furniture so we will not be moving furniture anymore, oriental or area rugs are not included $2 per square foot in home cleaning, please confirm this is the correct address, please have the carpets vacuumed, light furniture moving only, if this an apartment we charge $20 to put the equipment up one flight of steps or using elevator, two flight of steps $30 and so one, the equipment is heavy, Air mover fans can be rent for $25 allowing your carpet to dry quickly, parking is your responsibility you are required to provide parking and please have a printed copy of the voucher. We also do air duct cleaning, oriental rugs total restoration(reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch). We work Monday to Saturday 8-12, 10-2, 12-4 and 2-6 window arriving times. Please email or call 703.217.4150 for a preferred date and time and thank you for choosing Hews Carpet Care LLC. Cheers Hugh Lobban
I called for clarification, he answered and said "it's in the second line"  I asked once more because I didn't understand what I read and he just kept saying " you read the second line"  That made me feel stupid so I said " OK  thank you".
The punctuality and work was good but the communication was the worst Iv'e seen in a long time.  
The reason I said no to using him again is because of this review.  After saying anything negative again I wouldn't want  him back in my house. 
I am a contractor on Angie's List too and if someone ask me about a small basic job I quote it verbally or send a personalized quote if needed.  That is just crazy to send me a blanket letter of prices and when I called to ask about it he just kept saying  "look at the email...   look at the email"    
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"The experience was great! Our salesperson was professional and prompt. The experience in the showroom was smooth and easy. We hit one snag after installation, but they came right back and repaired it."

Miracle Floors LLC. has over 20 years of successful experience in residential and commercial Flooring services. Our Flooring projects range from large projects for new home builders to small projects for other clients. Our Quality Control (QC) team perform a Customer Survey at the completion of the project to ensure high client satisfaction and improve in our sales and installation process. This has resulted in high customer satisfaction for competitive pricing and high quality installation services. Our outstanding customer satisfaction is evidenced from our customer testimonials.

"We were extremely satisfied with the result.  Our floors look completely new.  They did a lot of repairs, replaced broken pieces, filled gaps, sanded old wood thoroughly, added new flooring in the closet, applied 2 coats of stain, 2 coats of Polyurethane.  They worked with my schedule. Father and son work together.  They are reliable and work extremely hard.  I highly recommend them.
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"I don't know which part needs to be repaired. So I bought both toilet water tanks. They came and replaced it but they close the door, I guess they don't want me to see how they repair it. It stopped the leak, but the other part started leaking again after 1 year. But the price is good."

"First late me state up front that everyone at Granite Works Countertops was friendly and pleasant to work with.  This includes both the folks in the office and the workers in the field. 
In 2007-2008 I had my kitchen expanded and remodeled by Allan Homes Unlimited.   In on December 15, 2013 the kitchen sink collapsed. (I should write up Allan Homes Unlimited regarding this issue)
I called my favorite plumbers first thing on Monday. They indicated that they would need countertop experts to remount the sink first.  So I used Angie's list and found Granite Works Countertops.
I called their office to describe the issue and schedule a time for the repair.  Unfortunately due to the holiday rush of people wanting their countertop work done prior to Christmas the earliest date they could come was December 23rd.  Due to the holidays my work time was also constrained so they offered to call me at work when leaving their prior work site so I could leave and meet them at my home.  This was a wonderful accommodation as I was able to fulfill my work requirements AND get my sink fixed.
The only negative issue was that this was a two person job and they only sent one person.  He was great, but he could have used another set of arms.   I helped as best I could but my back is not in the best of shape.
This next section includes some issues but I do not see them as against Granite Works Countertops as there was no other way to perform the work.
Due to the sink configuration they were unable to use the preferred technique of bolting the sink to the countertop. Instead he constructed side braces to the cabinetry and held the sink up with a spare piece of wood while the glue dried.  Sadly this results in screw's coming through the sides on the inside of the cabinetry, but there was no other option.  I was advised that the wood holding up the sink while the glue cured, could be removed, but would be better if left in place.
Also, should the sink fail again, I should have plumbers come to remove all the plumbing work so that their is room to install the sink with a better mechanism (undercounter bolts).
The work is complete (and the plumber has since repaired the drain damage) and I am mostly satisfied with the results.  Ideally the job would have been done differently, but that was not an option at the time.
I would be happy to use Granite Works Countertops again..
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