
Serving Orangeville, IL and surrounding areas
In business since 1974
Free estimates
Credit card accepted
"BILLING SCREW UPS THAT SHOULDN'T HAPPEN...I believe whoever does their billing is doing a very poor job and the company doesn't stick to their word.
.A month after the job was completed, I received a bill for the 2nd half of what I owed. They had plenty of time to figure out any additional charges for replacing wood and doing roof vents. The bill I received only had a total owed without any descriptions of what was done. Since I assumed it was a correct bill, I paid it the day I received it. Then a month later I get a phone call saying I owed more money for the extras. Why weren't they added onto the bill I received? And why did it take so long for them to say I owed more money?
These extras should have been added to the bill when they sent it out. If you can't hire people to do the billing correctly, then fire them or write off your screw ups.
I was told they threw in the bathroom vent & would give me a deal on the added on roof vents. After another phone call, he took off $50 and also said he would talk to whoever and see what he could do about lowering it more on what they claimed I owed. When I received the bill, it was for the full amount. He didn't talk to anyone about lowering their charges, nor did he stick to the amount we talked about on the phone.
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