Get matched with top faucets, fixtures and pipes repair or replacers in Oswego, IL

"We had our water softener replaced and it went so smoothly. David and his son did great work and were very flexible with our schedule!"

"Friendly and honest 5/5 and will hire again"

"Scott and crew were very professional & friendly. They showed up to work a planned half day to find the bad pipe. After not locating the pipe in the location we had hoped, Scott & crew waited while my husband and helper removed cabinets so they could continue the job on past the agreed upon time, working well in to the evening to find, diagnose and replace the bad pipe. Scott offered us SEVERAL options to fix our issue (which wasn't an entirely easy fix), allowing us to decide which route we wanted to take. Every step of the way, Scott asked BEFORE doing any work. Scott provided a price range before the job began, so we had a general idea of the scope of work. At the end of the day, the work came back on the high end of the estimate, to be expected with the scope of the job and the hours he and his crew spent at our house. Scott also offered to write a Plumbers Report for our insurance in hopes some of the work could be covered, even after an initial denial. I'm not sure if he has done this yet, but it was nice of him to offer to help us recoup some of the money based on the extensive work he and his crew had to to do get our drain working again. Homeowners insurance does not cover broken or deteriorated pipes under your concrete slab if there is no visible damage ABOVE the floor. Unfortunately, the damage left behind after digging and replacing plumbing is extremely expensive, so beware if you're on a slab and have plumbing issues due to age & deterioration. We appreciate Scott's friendly professionalism, quick response to calls & ALWAYS asking before moving on to the next step, walking us through the entire process. Would highly recommend Scott to anyone looking for plumbing needs. We hope to have Scott back to tackle our bathroom remodel at a later date. Thank you Scott & Crew for your hard work and long day..."

"(Repair to leaky bathroom sink drain pipe)"

"Tony from Benjamin Franklin Plumbing was on time, friendly, and very knowledgeable. He figured out the problem right away and fixed it. Very happy with the service!"

"It seemed that thermostat & furnace were not communicating and we had no heat. I was expecting an expensive repair or possibly having to replace furnace. My technician (Johnny) arrived promptly and quickly discovered the issue...all that was needed was a cleaning."

"Great job done repairing my leaky sink and installing new drain plugs. Tom and his son did a great job! Fair prices and prompt, knowledgeable and courteous! Will hire them again and I highly recommend Drainmaster"

"The 2 plumbers were on time, neat and careful around the house....repairs were made quickly and friendly...have already used them again for another repair"

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"Dom came out to look at the sink. He let me know it would need to be rodded, but the pipe itself was very rusted and may need to be replaced. He tried he best to find a way to get the sink fixed that day without needing to replace anything. Unfortunately the sink is done. He was able to get a technician available right away for tomorrow to start the process of replacement. Very pleased with how this was handled."