Get matched with top central a/c service or repairers in Owings, MD

"I’m back again to write another stellar review for GAC. Last year they replaced our HVAC system; this year we circled back and had them install a home generator. This was a long and drawn out process due to the various approvals needed from Montgomery County as well as coordination with Washington Gas (which ended up not just being a simple sign off but necessitating an additional, expensive upgrade to the gas line from the street to our home). Nevertheless, GAC did a fantastic job shepherding this process over the 6+ months of waiting on stakeholders, and they were also maximally accommodating to our family’s significant constraints on time and availability (due to health concerns related to a medically fragile family member). A special kudos to Sandy M, GAC’s master electrician, who took it on personally to ensure we were taken care of all throughout this process, going above and beyond with phone calls, text messages, personal visits, etc. on behalf of my family, I want to thank GAC and am giving top marks across the board for this effort which was complex , lengthy, and ultimately successful."

"He delivered excellent service by promptly identifying the issue, sourcing the required part, and fully repairing the heating unit in a remarkably short time."

"Immediately established service and explained all options"

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"It can be difficult to find skilled home repair professionals that are also considerate and accommodating. This is the second great experience that I've had with JDL HVAC Services and I plan to keep using them for my HVAC needs."

"Brandon Brock arrived at my home this evening. He is very relatable with a keen sense of professionalism for the services he provide. I now understand how to properly clean my air filter and operate my nest thermostat. I still operate sort of old school but he encouraged me to utilized the nest app to help manage the temperature of my home. Most people use jargons, or acronym when explaining techniques, but Brandon was very patient with me and did not mind explaining anything more than once. It was a pleasure to meet him and started my weekend off in a good way."

Whether you need a repair, preventive maintenance, or replacement, we are your plumbing, heating, and air conditioning service provider in the northern Virginia and surrounding areas. We invite you to give us a call!

"It went well. We will use his services again, if necessary."

"Made an appointment, dropped off vehicle, shop called with recommended service and price. I have been taking my vehicles here for a couple of years for routine and non routine (ac system repair) and I am impressed with their honesty, quality work and customer service level."

"The Technician was very professional,competent and responsive.
The company shows business hours 24/7. However, the customer support of the company after regular business hours is managed by a third party "answering service" who then relays customers' requests/ orders to the company's point of contact. I found it a little cumbersome to coordinate call through the third party answering service and there was an unnecessary lapse of conveying my request on time. However, for the most part, my experience with the company's direct customer support was without follies.
Being a small to medium size business, I wouldn't hold any experience as negative against the company. However, it will be better if they could manage their own calls answering service so that the orders can be processed within a reasonable timeline, specially for emergency services (e.g., no heating during freezing winter).
On my request, the technician gave me an informal pricing estimate for the replacement of the system which I needed.
At this time, they are within my top two prospective contractors for the final project of replacing the HVAC system.
I would strongly recommend them to other consumers looking for reliable, competitively priced, skilled professional company when considering heating/ cooling work.
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