
Serving Oxon Hill, MD and surrounding areas
Approved
In business since 1996
Emergency services offered
Credit card accepted
"Great! A couple of notes are needed: Jimmy Gusky was the vendor selected by our home warranty company. Price is marked as N/A because we paid a deductible rather than whatever Gusky's rate would have been. Once Gusky was assigned to our claim, I checked users' reviews to decide whether to use him or find another vendor. Good revues here so I moved forward. Overall, this was a very good experience. Responsiveness would actually be an A- only because I had to call him to set-up the appointment rather than him calling me, as is the norm when filing a claim through our home warranty company. Vendors have 48hrs to respond to the claim and it was about mid-afternoon on the second day, so I pro-actively made the call. No big deal at all. Jimmy answered the phone and was very professional and friendly. Initially, he was going to send a tech the next morning but saw that he could get someone here the same day. He planned for 5pm but no one showed. Again, not a big deal because he squeezed me in at the end of the day as he already had a guy in my area. Finally, around 5:20-5:30, the tech called because the address was incorrect on his work order. I got him squared away and he arrived a few minutes later. Punctuality A-? Nah, I was fully aware of my situation: guy already in the area, end of the day add-on job. He got to work quickly, troubleshot a few things, and then found the problem. In and out in about thirty minutes. Will definitely request him in the future."















































