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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Overall pretty happy with install. The install team did a great job. Had a problem with the outside unit (the compressor was very loud) and they worked with Rheem to replace it. The replacement went smooth but got delayed many times. Everything running great now."

"Their tech, Nelson arrive in a timely manner and spent a great deal of time evaluating the problem and explaining to us how an imperfect installation of a replacement coil was the cause of the leak. He also explained that the reason the previous contractor couldn't properly install was because of the poor access due to the original bad installation of the unit. He suggested installing a replacement air handler and modifying the placement of the new unit to conform to code. The following morning a 2 man crew arrived and replaced the unit with skill and efficiency. We have had no problems since. The unit runs quietly and the condensation is quickly removed through the old sump pump."

"The technician visited our home in response to my request for an evaluation installing a new AC System. The entire process from initial contact to a finished operating system was a pleasure. The ladies at the office handling phone calls and coordinating with Palm Bay Building Department inspections were outstanding, friendly, and informative. They completed the installation in one day with little invasion to my landscape. If you can utilize any service or products from this company I would highly recommend them without question."

Andes Breeze Company is a synonymous of excellence in customer service for all your air conditioning and heating needs. We have been family owned and operated for 30 years. We service the Palm Beach and Surrounding areas and our service is 100% guaranteed. Call now for a free quote!

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

"Scheduling was a nightmare.  The first scheduled appointment was a 'no show' and when I called they indicated their was a mistake with a new person on the scheduling.  In attempting to reschedule, they had to work within the schedule that they would have a truck available in my area.  
We rescheduled and they called and cancelled due to a truck break-down.
We rescheduled and they showed up.
The two guys they sent were professional and thorough but provided misinformation.  They took a picture of the flashing on my chimney and told me that they didn't touch it because of the rust but felt the entire cap needed to be replaced.  I checked into that and it was going to be almost $1,000.00 to install a new one.  I got a second and third opinion and the cap did not need replacing, it simply needed to be sealed and painted.  It cost me $50 to get the repair completed.
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"Excellent installation.  Was very pleased with their work and would highly recommend them.
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"Did not try to sell new unit but found a part that needed replacement. So prompt, courteous and best of all, honest. True professional in a day where this is rare."

"I just DIY installed my brand new ComfortStar 12,000 BTU 20 Seer 2 last night in my car garage. The installation went well and the mini split was impressive in quietly & quickly cooling a 2 car garage. The next morning the cool from the AC got warm. There was a leak throughout the night and by the afternoon when no cool air was given. I starting looking online to find R410A frigerant to pickup near me. I found out that R410a is to be discontinued with the exception of ordering online…with delivery time & no immediate replacement. I reached a few local HVAC techs but appointments were a day or two later. Adrian Cooling & Heating LLC’s & Arlet answered my distress call. A few hours was all it took with a friendly & knowledgeable tech to diagnose, refill refrigerant(2lbs) & checked to make sure no leaks. Bravo, an amazing rescue and my much needed work to be done in my cooled garage is very appreciated. I have all good praises from the reassuring phone convo w/Arlet & Adrian Cooling & Heating’s competent tech! I will only consider them if in need. Absolutely high regards & recommendations with my entire experience and shockingly fair in service fees. My Pop’s assumed “Emergency” fees would double or triple…refrigerant fee was the only invoiced!!! Thank you so much! Rouel"