Get matched with top swamp cooler service or repairers in Palm Desert, CA

"Brian and his crew did a great job servicing the 2 A/C units and swamp cooler. He is very thorough. During the service of one of the A/C units he discovered the fan motor was over amping. He removed and replaced the fan unit all under warranty. The poor air flow problem in two of the rooms was somewhat of a mystery. After all other avenues were exhausted an access hole had to be cut into the ceiling (no attic access is available) to expose the ducting. It turns out that a piece of the insulation in the sheet metal duct work had been poorly installed when the house was built (not Brian) and had fallen away blocking the ducting to the rooms with the poor air flow. Mystery solved. Brain left no stone unturned in the resolution of this problem. The attic where the ducting is located is extremely small and it was very hot but Brian did not let the conditions deter him from doing an outstanding job. Brian is the only one I will call for any A/C work!"

"Excellent! The technician was able to locate and resolve the issue within a very short period of time. He was very professional and was very knowledgeable. As a result, the air-conditioner has been working better than it has in years ."

"Went well. Answered my questions and performed services per expectations for the deal."

"The service tech that came to our house, John, was very courteous, very knowledgeable and detected several issues that he explained in detail and it was easy to concur with his assessments. He found a big clog in a very old pipe, which had broken as he was inspecting it. This clog had been giving us problem and was preventing the air from turning on. He ran to home depot, bought a replacement part and installed it, at no additional charge! He also vacuumed the heating unit and installed a new latch to hold the filter in place. He took the time to explain about the need to ensure the filter is secure so dirt and dust does not work its way into the main unit (Which would be very bad!). He examined the outside air conditioner and we scheduled another appointment in 6 months for a nice general check up. The outside unit may have a leak, which we were previously aware of, but he provided us additional details and let us know what our future options may be. We decided in 6 months, when they return for the semi-annual service we signed up for, that we could see how everything is looking. Very happy with the experience with Magnolia!"

"Excellent response time and service; unit was repaired within 24 hours of calling."

"The service was very good, they were professional, on time, they did a good job with the installation."

"RKM did a great job! They came out very quickly, despite a heat wave and I'm sure a high volume of calls, and assessed and fixed my air conditioner at a reasonable price. I felt very confident with the services provided and would definitely hire them again."

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"Excellent customer service and fast! I highly recommend them, if you need a new system or maintenance this is the company to call!!!!"

"This was the first time I worked with Timo’s personally at my house, prior had been at my place of work so I was familiar with their customer service and trustworthiness. I had just purchased a new home and air was not circulating to the bedrooms very well and the bathrooms did not have vents. They were able to add vents and further the air circulation creating chilled rooms. They reconfigured the ducting and added new vent grills. They recommend insulate the attic and it was the best decision I ever made because my electric bill went from $300 to $200. The team that makes the house calls are just as friendly as the customer service representatives in the office. They are efficient, affordable and I constantly recommend them. Great local family company."