Get matched with top water heater repair or service pros in Patuxent River, MD

"This company was prompt, gave us a reasonable price, and the system is working very well. We give them an excellent rating for their service, and would recommend them to anyone who needs HVAC repair or replacement."

"On my initial communication with JHOSS PLUMBING, I really experienced a great rapport. I was very pleased with his ability to listen attentively, act quickly and his ability to make the necessary connections with the third party to ensure scheduling for the Generator Inspection. I applaud Jeff's quick action and his skills to perform the duties to get the job done. I highly recommend Jeff w/JHOSS PLUMBING SERVICES for Inspections of your gas line and making quick connections with third parties to meet deadlines. I give him more than the average of 5 starts because of the aforementioned. Well worth the money!! â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸"

"Very customer service oriented, very knowledgeable, went beyond and above compared to other plumbers he had spoken with."

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Kurt Randell was awesome! This was a major decision and I had multiple estimates to comb through. I was so unsure of what work should be performed and there's always the matter of cost. Kurt answered my million and one questions. I never waited long for a response. He was very patient with me and walked me through the process. When discussing what work will be conducted for what price, he told me he would love the contract but he could only go so low because he would not cut corners to give a lower price. That spoke volumes. Many contractors bid low and cut corners to make their profit. Very impressive.

AHS was able to start the work before other contractors were available. Kurt explained his schedule and had a contingency plan in case it snowed. The day the work began, I went to work without worrying about what work was being performed at the house (the house was empty). Kurt called me at the end of the day and went over the details of the work completed and the plan for the next two days. He did this each day. We pre-planned a time to meet at the completion of the final work. Kurt walked me through the whole house and answered my many questions. I was so relieved to have the work complete. When a new problem surfaced during and after the remediation, Kurt took care of it very reasonably and quickly. There was no hassle. He never tried to charge absorbent fees because I had already settled on him. I appreciate his help and support and for not taking advantage of the situation. I had a third party inspector inspect the work and I received a mold clearance letter.

AHS gave me a package deal easing the stress of me having to call multiple contractors to complete the work. His roofer installed better shingles than another roofer and for the same price. I really appreciated AHS taking care of all the needs so I did not have to coordinate times and entry with the various parties. This also allowed the work to be done quickly opposed to waiting days or weeks for each contractor to complete their portion based on schedules.

I can't be more please with the service I received from AHS. The paperwork was smooth, no problem with payment processing and no problems during the remediation and post remediation actions. I will definitely refer AHS.

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"My experience with this company and the water solutions that they provided was phenomenal. Even though our home was quite a ways away from their normal service area, they were still able to send a team member, Zoe, out the next day to do a test of our well water. Zoe went through all of the different tests and thoroughly explained the results every step of the way. The next day they were able to send out a team to install the recommended water softening and filtration solutions. The guys that came out to do this work were quick, clean, and able to answer any of our questions. We could feel and taste the difference in our water immediately. We don't have to use as much soap for the dishes or for the shower as we used to thanks to all the hardness being filtered out. Our hair and skin feels much cleaner after a shower. The water not only tastes better, but we feel more at ease drinking it. My morning coffee tastes so much better and is much stronger than before (so now I can use less coffee). Ultimately, I highly recommend this company if you want to have a test done of your water quality are considering a water filtration system."

"Our service technician was David. He arrived earlier than expected and went straight to work. Our new pump was installed in less than one hour. We were pleased with the work. He came after hours 6:30pm and did not charge an exorbitant fee. He was pleasant and very informative when asked questions. If there was a topic he was not familiar with he answer "I'm not sure". I like reliable companies with professional employees. We had another plumber come earlier and wanted to charge us $452 dollars for a 1/2 HP pump that cost on average $242, $200 for accessories for installation (I paid $276 taxes included for pump and accessories), labor charge to go and pick up the pump and to install the pump. His price $1252. I was told that it was considered an emergency so that is why the price was so high. This was the morning two days after the flood. After we got the pump we called several times and no response as of yet, He's off my list completely. I share this illustration so that buyers can make educated decisions about how best to spend their money. I don't assume that the plumber whose charges were 50% higher than anyone else I called on Angies List. I simply say do your homework and know what is considered a fair price. Thank you Jerry's Heating and Plumbing. You do excellent work in a timely fashion!"

"We had a pipe burst early in the evening during one of the severe cold snap and called several plumbers.  We were told it would take anywhere from 1 to 4 days before anyone could get to us.  Constantly Running said it would probably be the next morning, but if they could get here sooner they would.  45 minutes later, one of their plumbers called.  He came out and promptly did the work.  The next week, their dry wall person came out and repaired the ceiling.  They were very prompt, professional, and courteous.  I felt they were very reasonably priced, as well.
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"Kitchen faucet - After Jason had completed installing the faucet, I asked him to make sure the hoses were on tight; so, Jason double-checked.  I noticed that the faucet installation on top of sink was loose; Jason told me it was because the faucet was a one-pipe installation.
Electric hot water heater & thermal expansion tank installation - This equipment was properly installed by Jason; however, after Mr. Reckert (licensed master plumber) and Jason (apprentice) left, I noticed that there was a good-size dent on the left side area of the water heater, which wasn't there when water heater was removed from the box.  The dent could not be seen from the front of the water heater.  So, I felt around the tank and found this dent, and I used a mirror so I could see it.  I'm disappointed that Jason didn't tell me about this dent.  When I contacted Mr. Reckert on 8/10/2013 to inform him, he said he didn't know about the dent.  My other reason for phoning him on 8/10/2013 was to ask when the WSSC inspection would be done; this week, Mr. Reckert arranged the inspection for 8/14/2013.  I don't think WSSC inspections are currently required on electric hot water heaters, but I wanted an inspection because of the damaged tank and the loose faucet, and because I had never had a thermal expansion tank until now.
Everything relating to the water heater passed the WSSC inspection; the inspector believed that the damage to water heater was cosmetic and that the damage did not extend to the interior of the heater.
Kitchen faucet failed the WSSC inspection because the faucet was loose and "needs to be tightened," which was quite different than Jason's explanation.  After the inspector left, I got under the kitchen sink and saw that the three screws attaching the faucet had not been tightened.  Two of those screws had not been tightened at all; the other screw was tightened just enough to hold faucet somewhat in place.  So, I got my screw driver and tightened all three screws; the faucet is now secure.  Mr. Reckert said that he didn't know that the faucet was loose.
Jason (apprentice) did ALL of the work;  however,  he needed more supervision.  After all, Mr. Reckert said that he did not know that the faucet was loose and that he didn't know that the water heater was damaged.      
Mr Reckert acknowledged that Germantown Plumbing has only two:  Mr. Reckert and Jason.  I will say that if you phone this company, Mr. Reckert will answer the phone himself--he uses "call forwarding." 
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"Parts are being ordered, so the work is not done yet."

"The pros at JP Plumbing were respectful, courteous, and efficient. They did quality work on my basement bathroom and wet bar. Very happy with the results. They went above and beyond and helped me avoid a disaster with my hot water heater as well. Highly recommend."