Get matched with top fire or smoke damage recovery pros in Pen Argyl, PA

"I had large water damage in my finished basement. One side of our basement was a game room and the other side was storage room. All was carpeted and was packed with stuffed. The water was running for at least running for more than 24 hours until I noticed it. It was a disaster. I went to the internet on a Sunday and typed in WATER DAMAGE. Within one hour I got call from Noah from SERVMATE. He ordered a POD to remove the content from my basement, we ended getting another POD because we had so much stuff. His team removed the carpet and the water stained dry wall and set up drying units to complete the drying process. I was so happy with the speed of his teamâ  s response. They saved us more damage with their quick response. Thank you, Noah and SERVMATE"

"I want to thank Procyon team for taking care of my claim . I suffered a pipe break in my home and Procyon came and cleaned up and dried out my home also they testing my home for mold and made sure my home was safe to live in . Procyon also dealt with insurance company who didn’t want to pay and got to pay for my damages. I would highly recommend them!"

"I had hired the company to clean two light colored carpets and one set of steps.  As it turned out, one of the carpets was actually a wool rug, and Shawn explained that the hot wet-cleaning process he uses could potentially damage the wool rug.  He does wool rugs at his plant from April to October using a different process.
It was hugely helpful to me that Shawn explained the construction of my "berber" carpet and that once the fibers are tamped down, they remain tamped down. Despite the constructure of the carpet, Shawn did a great job in the cleaning.
After cleaning the carpet, instead of the third area, Shawn cleaned a large navy blue sofa.  Cleaning such a sofa costs $99 alone, but he did not charge anything extra.  He did a great job on the sofa even cleaning the four throw pillows sitting on the sofa.
I have lived in multiple homes over the years and have had my carpets and furniture cleaned frequently.  No one has been so thorough in explaining the process before or taking the time to clean so completely.  I really appreciated the time Shawn spent to clarify the material of the rug and realistic expectations of cleaning.
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"The service was good. We just paid the $59 Big Deal. They were great and professional. The price was fine."

"Mike was the one who handled this project. He was very punctual and did a good job. He understood the problem, damage and worked accordingly, even gave an extra day with no charge. Completed the job to my satisfaction. Thank you Mike. ??"

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home.

 Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool.
- !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A.

Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress... 

Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing.
I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system. 
- !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem.
- !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."

"One of the co-owners, George, arrived on time. He gave his expert opinion that the problems we're having are cosmetic, and that his services would not be needed.  Big plus for honesty!  He recommended solutions, which we intend to use.
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"I am very relieved! A day or two after my foundation crack was sealed a brutal storm occurred.  I'm happy to report that there was not one drop of water in my basement."

"Very good service - they were honest and upfront about expectations and they did an amazing job of matching the piece and blending it into the existing carpet"

"Bob, Norman, Rico, and the rest of the team went above and beyond. We couldn't be more impressed with their service. The quality of their work is outstanding; they not only repaired the damage but also improved several areas of our home. Their attention to detail and commitment to excellence truly set them apart. I highly recommend Armor Restoration to anyone in need of restoration services. They turned a stressful situation into a positive experience. Thank you for making my home feel whole again!"