Get matched with top water heater repair or service pros in Potomac, MD

"The technician arrived promptly at 9 a.m. as scheduled. However, the 50-gallon water heater that I purchased would not fit in the space so the technician had to wait hours for a new one to be brought to my home. He was very courteous and professional. He apologized several times for the delay. A short time after the new water heater arrived, he had everything up and running. This was my first time using Sila, and I would certainly consider contacting the company in the future."

"The cracked pipe ended up being between the first and second floor where drain pipes from the upstairs bathrooms came together in a Y-joint. The house is 45 years old and these old plastic pipes eventually crack from flexing, etc. which is exactly what had happened. Fred had to cut 10 inch wide strips in the drywall in the kitchen and bathrooms walls and ceilings to get at the area to replace the leak. He added some rubber sleeves to the new Y-joints to allow for some flexing of the house so this would not happen in the future. When all was done, the repair was $2300 and I had to hire a drywall contractor for another $500 to fix the drywall, but Fred was upfront about the price, the extent of the damage that would have to be done for the repair, and the need to fix the drywall after he left. While it really stinks to have to cough up almost $3K to for a leaking pipe, that's the cost of owning a home build in the 1970's with cheap materials and I was very impressed with the work done by Fred and his same day responsiveness. At least the leak was noticed right away so we did not have any water or mold damage to deal with."

"Knowledge and service characterize this company. The water heater replacement was done eficieltly and in a timely manner."

"Darren, the Salesman, was extremely knowledgeable and helpful. Very low pressure sale tactics, but laid out all of the options for you. The crew came and finished installing a new heat pump and heat exchanger in a half day and then another individual returned the next day to install a new water heater. Great communication and attention to detail every step of the way! Would highly recommend!"

"Mr. Rema arrived on time Sunday morning to update my water heater. He installed an expansion tank, duct work and replacing the piping to the thermostat on the water heater. He did an excellent job and took his time. Mr. Rema also went to the local hardware store twice to pick up the material that was needed. The only reason I didn't give him an A was because he quoted me a price at the beginning and then went done on the price and then tried to go back up to the original quoted price. After talking with him he decided to keep the price at the lower amount that he quoted."

"Marin the tech was great he was friendly and took his time to explain what happen with my water heater and how I could prevent the problem from happening again. I would differently ask for him again to service my water heater. Thank you Marin!!!"

"Very professional. I would highly recommend for repair and installation of new systems."

"On time, in fact earlier than expected. Courteous technicians. Provided options for repair or replacement and was forthcoming about what he saw. Recommended a highly reviewed water heater. All around excellent."

"Well. It went well. The service men appeared on time or early and efficiently cleaned the stove insert and the chimney."

"I had to replace a water heater quickly. Gave me a competitive quote with a water heater with desirable specs within a day and scheduled me the day after. Technician was knowledgeable and efficiently performed the work. Water heater performs just fine. Cleaned up workspace and took a few mins to walk through water heater and maintenance after."