Get matched with top water heater repair or service pros in Prattsburgh, NY

"Milt is a customer oriented professional. He did an outstanding job in walking me through decision analysis on whether to repair, replace in kind or replace with a tankless water heater. We decided to go with tankless with a pay back period analysis and competitively choose between Lowe’s and Home Depot. He carried out the procurement and installation of the new tankless water heater with high quality. Thanks for job well done."

I am a hard worker, friendly and just looking for work on the side on top of my regular 45 hour work week

"30 Years ago when the heat went out at work on Christmas eve at 2am, Astar responded immediately !! Now today as a homeowner, when my furnace stopped working , I called AStar first!! ( not because the name starts with an A). Kyle the Service tech, could not get to my home because the roads were closed for a local event. He had to park his truck a mile away and carry his tools and parts. Instead of postponing the appointment, my heat was repaired quickly ! I am glad to see there level of service continues to exceed expectations ! Ed , Kyle deserves a Raise !!"

"I have needed this company for a couple emergencies. 1) pipe froze and broke while I was delivering my Daughter came home to water spraying all over the basement-called them they escalated my call to their emergency service and within an hour the Plumber showed up and quickly repaired our line. 2) had our sump pump fail and 2 ft of standing water (a yr after water line broke) again I called and the Receptionist was very empathetic and escalated my call and sent the plumber to my home and within 4 hours of my call the basement was drained and a new sump pump was installed. 3) I had noticed that my back yard was getting wet and then had standing water that was foul.. Called and on the 2nd call the the Receptionist took down my information and had me send pictures of my issue to the plumber, he called me and stated that it looked like my septic distribution box had failed and he could be out the next day to replace it. I agreed with the plan he can on time, switched it out and referred me to a service to have my septic pumped. I called the septic company he referred and within 3 days they had me scheduled. They showed up, pumped my tank and all is well. So far I have not had one bad experience and I really appreciate the Receptionist "Shay" being kind and helpful. Thank you! Services: Repair pipe, Find & repair leak, Repair sewer"

"The Choice warranty Co is a lifesaver, great fast and reliable service, we had a water heater and a washing machine malfunction in a two month interval and we were approved for repairs in both instances within 36 hours and scheduled for repairs within one day later"

"I hired Basset Plumbing to install a Furnace, central air conditioner and a Navian on demand hot water heater. They communicated very well through the whole process. Did outstanding work and cleaned up after themselves as they progressed. I highly recommend them for all your plumbing and heating needs!"

"He came in inspected the area, made suggestions on hot water heater replacements. Left to get the replacement, returned quickly, and installed unit with additional upgrades, plus offered and completed additional work to reduce the chance of having flooding problems damage my heater in the future! Great guy! He’s on my “go to guy” for any future issues in my 1850 home!"

"He was very nice to talk with and repaired our washing machine. He even helped sweep the water out."

"Very professional, very concerned about customer service.  They went above and beyond for us.  I would recommend them in a heartbeat.
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We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. \n