
Serving Rice, MN and surrounding areas
Approved
In business since 1947
Free estimates
Emergency services offered
"I requested quotes from 3 local area plumbing and heating contractors as well as the company selling through Costco. <br /> Rick from Neighborhood Plumbing came to the house, did a thorough review of the current system, as well as my additional requirements for improvements to the system and promptly delivered a quote. (Not on the spot, but within 24 hours). <br /> Their quote also contained some optional features that were quoted separately. They also provided me with the option to select the brand of the furnace and air conditioner along with pros/cons of the options. <br /> Neighborhood's quote was not the lowest, but it provided me with the most flexibility for my situation. I made my final decision about the options I wanted, contacted Rick with the final configuration and a target price. He went to work for me and wrote up a final quote. We met at the local coffee shop where I signed the quote and it was done. <br /> We scheduled the installation for about 10 - 14 days later to match my schedule and to allow delivery time for some of the specialty items I had requested. We knew it would be a two day project. <br /> On day 1, Rich and Brandon arrived on site to remove the old furnace and AC units and install the new furnace and AC units. They also reworked the ducting. <br /> On day 2, Greg and Brandon arrived to replace the dampers, install all the controllers for the new zone system as well as the thermostats and the humidifier. They ended up finding a bad circuit board on the zone controller and needed order a new one and come back later to finish the job. (this did not affect the operation of the system) <br /> Rick came back a few days later with the replacement card, finished everything up. He did a final test of the freon levels in the Air Conditioner and completed the necessary paperwork for warranties and rebates for me. <br /> Every interaction with all 3 of these men was very professional. They cleaned up everything each day. They made sure I was happy with the day's progress prior to leaving and communicated very well throughout the project. <br /> I would highly recommend Neighborhood Plumbing and Heating to anyone looking for a fantastic company to work with. <br /> P.S. My first experience with Neighborhood Plumbing was in February when I was house sitting for a neighbor and their furnace went out. I contact Neighborhood Plumbing, Brandon arrived within an hour and fixed it up. <br /> <br /> <br />"







