Get matched with top central a/c service or repairers in Rockdale, TX

"Was the fastest technician to show up to the house to fix it. He found the trouble straight away and repaired. It went and fetched apart to replace that with a new part and topped off our system. Though a service call is not free like some of the others the $75 service call fee if you do the repairs was waived. Capacitor replacement in the outside unit and a pound and a half of Freon. Our service fee was less than $200. I have had tech technicians charging me more than $200 just to replace the cap. And over $300 to top off the Freon. This company is now my favorite!"

Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!\n

"They never showed or called her to let me know they were going to miss their appointment. When we called them two hours later, there was no apology or an attempt to make it right."

"Quick service. Was in and out in a hurry. Worked with my schedule. I had to ask a couple of times to get my invoice by email so that I could pay it. Modern payment system. Easy for the tech-savvy person."

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

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Patti, was friendly, quick to respond to requests, overall great customer rep for the company...made selecting Pro Star as our provider very easy.  The tech, Robert was friendly, courteous, helpful, conscience and explained in detail what he was going to do before he did it when replacing the RO system.  They didn't as many companies will do try to upsell anything and as any good tech he also viewed our water softener was a very old one (over 17 years old, not even in market any longer) and simply offered a brochure of their systems, highlighting some of the advantages to include their service whenever we might need it.  There was no arm twisting or hard sells involved from either Patti or Robert. 

After review and further discussions, we decided to go with their system, Puronics and added the water softener to the contract.  As I always do, I asked for better pricing and since we were buying both a water softener and RO system...they were more than accommodating, giving us a better deal than I even expected.  A+ in my book. 

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"The unit works great! House is cold again! Service was quick and got the job done right."

"Replaced both inside and outside units. Excellent service"

"CHW was very responsive to our urgent need! We filed a claim the evening prior when we notices our A/C was blowing warm air into the rooms. Then by 8AM the next day, we had a call from the service technician saying he was on his way to address the issue! CHW worked with the technician to find out the compressor was the culprit and approved it's repair! Great customer service for a family in need during the hot south central Texas summer!"

"Jay describe to me what my different options would be for Servicing, and he was able to get the job done the same day I requested a quote, which was on Saturday and a full two days before we originally discussed. He resolved our issue very quickly and professionally, and gave me recommendations on how to handle any future issues. We will definitely use Reid's Quality Dervices for our air conditioner needs in the future."