Get matched with top water heater repair or service pros in Rockville, MD

"Jimmy Gusky HVAC is truly as good as it gets. One of our AC units went down and through the warranty company found our way to Jimmy Gusky himself. Although out of their territory, Jimmy was willing to make the extra trip to diagnose the problem. He was very responsive to get our initial service call scheduled and determined the unit needed to be replaced, and we all know these units usually decide to break down only when pushed to the limit in the hottest summer months and we need AC the most. He did the legwork to get the warranty company to honor the recommendation and as you can see from the attached photo put in a much more substantial unit that is doing a fabulous job cooling the home. Add to that he actually had the unit and scheduled the install even before the warranty company approved the swap out. I that isn't one of the greatest examples of outstanding customer service and going above and beyond to exceed expectations, I don't know what is. Big thanks to Jimmy and team for their commitment to excellence!"

"Service was completed as expected. Fred came with his son promptly in the morning. He first assessed the issue and made a recommendation for the repair. The work seems to be of good quality. Final price was just as quoted. Fred was very professional and quite personable. Overall I’m happy with their work and excellent customer service. Highly recommended! I will going to Fred for my future plumbing needs."

"Johnny was very professional in performance of the hot water heater installation and helpful in answering all of my questions. Highly recommend the company. Cheers"

"Brad was great explaining everything from the work that needed done to the heat pump units themselves. I liked that he called prior to his arrival with an ETA . Did do a free estimate with us. We decided not to go with Tristate in the end and went with a small local business instead but Brad was super friendly and helpful."

"Within 24 hours of my posting the need to replace my water heater the work was done - very efficient and easy!"

"I had to replace a water heater quickly. Gave me a competitive quote with a water heater with desirable specs within a day and scheduled me the day after. Technician was knowledgeable and efficiently performed the work. Water heater performs just fine. Cleaned up workspace and took a few mins to walk through water heater and maintenance after."

"This was a last second thing. Our hot water heater died on us. Left him a message on Tuesday afternoon. He showed up first thing next morning. Right on time. Discussed the job and he gave me a estimate with a small window. And he said he could have me back with hot water in a few hours. Sure enough less then 3 hours later I’m back running. Very good and clean job. Very professional with all aspects of the job which was nice. Best part of it all when it’s time to pay his his price was barely over the low end of his estimate. Everyone else would most likely been barely under the top end of their estimate. So a very good clean job done as a rush for a good price."

"Marin the tech was great he was friendly and took his time to explain what happen with my water heater and how I could prevent the problem from happening again. I would differently ask for him again to service my water heater. Thank you Marin!!!"

"The repair man was a Burmese guy, Joe, and he did an outstanding job changing the anode bar and removing the sediment from my water heater. This should extend the life of the tank. Joe showed up 10 minutes early and finished promptly. He worked hard and had the necessary supplies and tools. He knew what he was doing. I would glad to use Joe again in the future!"

"A1 Tech Stephen Loyd with Mr. Rooter Plumbing provided excellent service in removing the old water heater and installing the new water heater. He was professional and provided awesome customer service. Well done!"