Get matched with top gas piping pros in Rocky Ridge, MD

"he was great"

"Woke up this morning to my hvac leaking and contacted Markool. I have never used them before and was in a pinch. They fit me right in this morning and were out at my house within 2 hours. The tech stepped in the door and placed covers for his shoes so he did not track in any dirt which was impressive! The tech was very professional and super friendly. Problem was diagnosed and FIXED within an hour. The price was extremely reasonable to the point I was shocked in a good way (expecting a higher price). Anyways, I will most certainly be a returning customer. Thank you Markool Heating Cooling Plumbing."

"I had a service contract with them. They were wonderful and did a wonderful job. When my mom had cancer and she was in the hospital and at home I was there to take care of the house. Something was going on it was really hot weather and I called them and they came out immediately when I told them the circumstances I've never used them before from then on I have been using them for 20 years and I was very satisfied."

"LP came to service my water system on 4/4/2023. The service tech indicated I had a possible issue with my sump pump as he poured water and sediment from changing my cartridge/filter into the sump pump. He asked if I wanted an LP plumber to come out and to see what the issue was. I agreed. Plumbers came. 20-minutes later they left my home and I received an electronic invoice for $550.00. They never told me what was wrong. They did not provide an estimate to replace. They did not request a signature to accept the estimate and okay to perform the work. They did not request a signature for me accepting the work that was supposedly performed. When I opened the electronic invoice, my name had been forged in 2 areas. The invoice did not list what brand/manufacturer of sump pump was installed. The invoice did not have a price for the labor. There was a $100 deduction but no reason provided. When I called LP, a was switched over to a representative. She stated they could not provide the sump pump information I requested. No reason as to why. But wanted to know if I wanted to pay my bill. I did pay, but thought more about it and filed a complaint with the Better Business Bureau. My request was simple: provide a new invoice with the manufacturer of the sump pump. It would be a good thing to have in the event the supposed NEW sump pump failed. Odd that another well known contractor who replaced this years ago, gave me their invoice with the name and manufacturer and brand name/model of the sump pump that was determined defective by LP. I still have that receipt but odd that LP, supposedly a professional company, literally refused to provide the information that I requested. LP did reach out but I did not take the call on my cell and was out the next day when they called a landline. Their rep replied was everything looked reasonable but they, LP, NEVER, and STILL HAS NOT provided the information I requested. The name of the new sump, model number, etc. that I would need should the unit fail after LP had performed the work. If the unit failed, how would I ever be able to call the maker, e.g., Kohler, and see if they would honor a warranty if it did fail. How hard would it have been for LP to honor this request? Because I, a senior citizen did not contact LP by phone, the BBB closed the complaint. Instead of requesting that LP provide the required information, they closed the complaint. Makes one feel like they were totally scammed and the reason they didn't know or want to provide the information is that didn't actually perform the work. Another senior - SCAMMED."

"Faucet installation"

"I had an excellent experience with Outlook Plumbing and Drain Cleaning LLC. I called after 9pm on a Monday night and spoke to Joseph. Tuesday morning Sam provided an ETA and showed up exactly when he said he would. We’re so grateful they could come out on such short notice. From the beginning, Sam was courteous, respectful, and highly professional. He took the time to thoroughly assess the situation and clearly explained what the issues were, how they happened, and offered suggestions on repairs, including options to fix problems immediately, and what we may want to consider for the future. I appreciated his honesty and transparency; there was no upselling or pressure, just straightforward information and practical solutions. The repair quote was very reasonable, and his work was efficient and high-quality. I would absolutely hire Outlook Plumbing and Drain LLC again and specifically request Sam!"

"I AM LIVID WITH THEIR SERVICE. My husband and I have been living in our home 4 years without a single issue with our cooling system. We had UGI come out to "service" our system and said everything looked great....2 months later something with our compressor blew...that was $400. Then this morning, less than 30 days later, we apparently needed a brand new thermostat.....another $400 and guess what? MY HOUSE IS STILL NOT COOLING DOWN. So I called and said how it is absolutely ridiculous that there is still an issue especially after charging us to "fix" the thermostat. I am obviously frustrated. I work from home, its hot and I am pregnant with 4 pets in my home that are distressed from the rising heat and their customer service agent has the audacity to be BEYOND RUDE and tell me "to have a better day" as if it was MY FAULT...ok. It is very odd that ever since they came to "service" our central air system they've had to come back THREE TIMES and the system STILL NOT WORK. BEWARE!"

Since our foundation in 1972, we have been a locally owned and family operated business that is based in Hagerstown, Maryland. We provide prompt, dependable propane delivery, service, and transportation and offer 24 Hour Emergency service to our customers. We have been providing Sales, Service, and Installation of Propane and related products to customers in Maryland, Pennsylvania, West Virginia, and Virginia since 1972. Over the years people in the Quad State region have relied on Shawley’s to provide warmth and comfort to homes, farms, businesses, and industries with a wide array of products and services. We have a full service HVAC division to help with your Heating and Cooling needs. Shawley’s sells more than just propane. We also sell other fuels such as Fuel Oil and Kerosene. We have a full line of propane products such as Fireplaces, Furnaces, Pool Heaters, Generators, and Water Heaters to name a few. We also carry large selection of BBQ’s including The Big Green Egg grill. Stop by our showroom in Hagerstown off Interstate 81 to see our live burning displays and see how Shawley’s “The Energy People” can make your life a little more comfortable with propane.

"I was initially quoted $350 for a repair. When I called back, the front desk quoted $150, so I decided to go ahead and schedule. The technician who came also told me a service call is $150. However they insisted that I pay $350 because evidently, the person who quoted me $350 is the owner. I was disappointed with how rude he was on the phone and didn't even want to hear me. If this review is still up, he hasn't called me. Its clear their pricing is not standard and based on what they can get in a situation. I would avoid."

"Best contractor I've ever used. Reasonable price, polite and responsive, clean up after themselves - everything you want and more. This is the second time we've used them. This was a bigger job than the last and the estimate they gave was the same as we were charged at the end."