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"Excellent customer service and thorough job. Pleased with the results."

Benjamin Franklin Plumbing is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Services were completed as offered. Recommendations made for new services. Would recommend to anyone."

"They did a great job! It went faster than I expected. I asked one of the guys if he had time, would he check a leak under my kitchen sink. He was very thorough. It turns out that we had a bolt still attached underneath the sink from a previous water filter installation. We needed a different type of bolt and he switched the bolts for free! He even gave me some much needed advice to help prevent further leaks from the faucet area. I really appreciated the extra mile! I am very pleased with Lone Star Water Services and would gladly recommend them to others."

"Cliff responded promptly and was able to evaluate the situation same day. I tried 2 other specialty leak detection companies and they were backed up 2-3 weeks. He located the approximate location of the leak, but could not pinpoint the source due to the location being by a beam. He went over possible scenarios and options to address each. We chose to tunnel under the foundation to cause less inside damage and he had a crew out first thing the next morning. I got home around 2PM and he had already found/fixed the leak and they had started replacing the dirt! They also took great care in replacing the dirt and causing as little damage as possible to the plants in the flower bed. Cliff had opportunities to inflate the price, but did not and I appreciate his honesty. He even repaired a wobbly toilet for us at no charge! He's a great guy that performs a great service and i would definitely use him again.
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"I like them just fine. They are one of two that I go to. They have a pretty good selection of everything. Their customer service is fine. I've never had any problems. They are helpful. I got waited on if I needed to be waited on."

"I've done electrical and HVAC with them. They solved some problems that 5 other HVAC companies couldn't - and they did it with competitive pricing and at a high quality."

True North Water Heater and Drain works hard to earn our neighbors' local business through on-time and reliable service and installation. We specialize in installation and tankless water heater conversion. True North serves a large area including Arlington, Bedford, Burleson, Carrollton, Colleyville, Dallas, Denton, Euless, Fort Worth, Frisco, Garland, Grapevine, Hurst, Irving, McKinney, Mesquite, North Richland Hills, Plano, Southlake, Trophy Club, and Westlake! Customer satisfaction is critical to our business. Our preferred brand is State - both State Residential and State ProLine in a commercial application. We stand by our product with warranties for this reason and register the serial numbers with the manufacturer. Our goal is always 100% happy customers!

"The provided services were outstanding and very thorough. I can not recommend these guys enough!              I had called multiple plumbing companies and received inadequate customer service. I finally came across Mark Masters. From the first phone call, Mark Masters Home Services was on the job immediately to scope out the work and provide an extremely competitive estimate. They explained multiple options and the pro's and con's of each path. After deciding how we wanted to proceed, they then returned promptly to perform the rough-in work, which included adding water lines and relocating a drain line. The rough-in work was completed within about a day and they left the area very clean. After the cabinets, counter tops, and kitchen sink were installed, they returned within a day or two of my phone call to complete the plumbing finish work. This included hooking up a refrigerator, dishwasher, kitchen sink, tankless water heater, and filtration system for our coffee maker. The neatness of the install is something to complement, as you can tell no shortcuts were taken to finish the job any sooner. Several of my colleagues have been commenting on how well the lines were run and the quality of the parts used. I am extremely happy with our new kitchen/break room and this experience has made it that much better. "

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He showed up on the afternoon that we closed on house and got us hot water going. we did not have new toilets on site so we had to set those ourselves but he did a good job of getting everything ready for them.

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