Get matched with top water heater repair or service pros in Silver Spring, MD

"Jimmy Gusky HVAC is truly as good as it gets. One of our AC units went down and through the warranty company found our way to Jimmy Gusky himself. Although out of their territory, Jimmy was willing to make the extra trip to diagnose the problem. He was very responsive to get our initial service call scheduled and determined the unit needed to be replaced, and we all know these units usually decide to break down only when pushed to the limit in the hottest summer months and we need AC the most. He did the legwork to get the warranty company to honor the recommendation and as you can see from the attached photo put in a much more substantial unit that is doing a fabulous job cooling the home. Add to that he actually had the unit and scheduled the install even before the warranty company approved the swap out. I that isn't one of the greatest examples of outstanding customer service and going above and beyond to exceed expectations, I don't know what is. Big thanks to Jimmy and team for their commitment to excellence!"

"Service was completed as expected. Fred came with his son promptly in the morning. He first assessed the issue and made a recommendation for the repair. The work seems to be of good quality. Final price was just as quoted. Fred was very professional and quite personable. Overall I’m happy with their work and excellent customer service. Highly recommended! I will going to Fred for my future plumbing needs."

"Vince told me outdoor spigot could be repaired and did not need to be replaced which saved me money. He also replaced a vanity faucet which I provided. He was quick, efficient and honest. The most important thing was he discovered a serious problem with the way my water heater was vented. The exhaust pipe had been cut wrong and glued together. It was ready to come apart and could have vented carbon monoxide into the basement. (We do have CO detectors but this is still scary) We had this water heater installed a couple of years ago by another well known local firm that I don't know if I can name here. It did fail inspection by Howard County 3 times after initial install. Failure was all related to the vent and probably should have never passed. Anyway, by pure luck it was discovered and fixed. Thank you Vince!!"

"GAC services was able to come out for a same day trouble shooting appointment. Jim S arrived on time and was very courteous and professional. He was able to quickly identify the problem with the registers and dampers and able to get warm air flowing to the otherwise very cold areas of the house. In addition, Jim was able to recommend some additional services that would help me achieve the desired evenness of temperature such as an additional return and humidifier for the home. Great experienced master certified technician!"

"From first call thru job completion Pipeworks exceeded my expectations. Their courteous, professional staff provided thorough information, including a written estimate detailing several options. They responded on time with a full crew the same day. They maintained a safe distance yet kept me informed during the job. They cleaned up and hauled away my old water heater. Wonderful experience during an unexpected repair. They are my go-to plumbers from now on!"

"Water Field was awesome. This is an old house with many challenges along the way; in other words - this was not a simple hot water heater install. Even with all the challenges, the work was done professionally, and cleanly. I will certainly use Water Field again without hesitation. Quality work, at a very reasonable price!!"

"Kap did a great job all around. I originally had him come out to assess why the water heater wasn't working (no hot water). He determined that the unit (15 years old) needed to be replaced. He also pointed out that the system is not up to code and some extra work would be required. I asked if he would be able to do the new install and asked if he could do it sooner than later, as cold showers for days (even one more) would not be fun. He ended up coming back out same day - about 6pm - with all parts and the new unit. He stayed until 11pm! to get the job done. Kap is fantastic. He's knowledgeable, professional, and very nice person. Highly recommend."

"They were up front with what is wrong. Provided explanation of the quote. Asked permission to get access to places. They explain the reasoning for the cost and the risks if ignored. Pricing was fair. Went above an beyond to solve the water heater issue we had. Even calling in an electrician to help with a fix. They were on-time to early on their scheduled appointments. Excellent customer service."

"My Remedy Plumber arrived on time and didn’t really charge me for his service because he stated what he needed to do may not fix my problem because I needed a new faucet which he did not have. Water was running from both the tub’s faucet and the shower head. After pulling off the faucet and making a minor adjustment to a washer within the faucet the problem was "temporary" fixed, the washer was damaged. He stated that a new faucet was needed and that I could call back to have that installed. I thanked him, gave him a small thank you gift, and he was on his way. I was thankful that this plumber had "integrity" and did not try to overcharge me for work that did not fix my problem. I would surly hire this company again!!"

"I had to replace a water heater quickly. Gave me a competitive quote with a water heater with desirable specs within a day and scheduled me the day after. Technician was knowledgeable and efficiently performed the work. Water heater performs just fine. Cleaned up workspace and took a few mins to walk through water heater and maintenance after."