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"They are very responsive, and the quality of work is excellent."

"Vaughn’s got in touch with me immediately. They sent out one of their best technicians to help repair my toilet. He was on time thorough and professional. Then he came back the next day first thing Sundayto install the grout around the base of our toilet.. what exceptional service and the price was fantastic! I had been quoted over $1000 by another vendor. I knew that was way too much thank God I went with Vaughns!!!🎉"

"My husband and I highly recommend Bob's Plumbing. Frank and his team, Mike & Ryan were terrific. We needed to replace our ancient water heater, and it was a very tricky job! We were impressed with their problem solving capabilities. They really do take pride in their work and took the extra time to do the job properly. Mike also rebuilt the flapper system in our toilet. Another company had installed the system improperly, and it had been running intermittently ever since. Now the toilet is quiet and works great, and with the high-quality Rheem water heater they installed, we never run out of hot water. We will be using and recommending Bob's Plumbing from now on. Thank you all again for the great job!"

"Potentially since new ownership has taken over, Surgis is no longer a trustworthy company. They have showed a lack of integrity and professionalism that goes beyond what I have ever experienced with a company. 1. They installed our system and we have spent 15K+ with them over the years. We have always had Surgis upkeep our system and have trusted them to do a good job. 2. We noticed moisture in the attic and asked Surgis to look into it. They improperly diagnosed the issue and the result ended up creating mold around our vents. We payed 1600 in mold remediation and drywall repair. 3. They properly diagnosed the problem and admitted it was not addressed correctly and this should have been caught during the install process. When given the quote for the work, we asked for a price reduction since this was a quality control issue on their end. 4. A manager called us and stated this was a discounted price even though this was not noted on the paperwork. During these conversations, Scott hung up on us.we requested calls from upper management but never received a call back. We really just wanted the issue resolved and decided to proceed to schedule the work with Surgis. 5. When we received the breakdown of the work, we noticed the cost of the vent covers which we already had purchased prior to. We called asked if they could use ours to help reduce price. Instead, they canceled the work and said they would never work on our unit even though we currently have a warranty with them. After calling back to try and get the work scheduled, they stated they no longer had the technical staff to do the job. 6. After getting quotes from other companies, the prices we were getting were significantly less, showing that Surgis lied about a discount or they are just majorly price gouging all customers. We also asked other companies if they would be able to do the work quickly since Surgis made it seem so technical. All other companies told us anyone who installs a system or does duct work needs to know how to do the work we needed or customers would be dealing with the moisture that we found ourselves with. 7. I called Surgis back as a final attempt to get management to work with us and was told we have your information they wouldn’t take any additional information for me. My tone wasn’t heated and I asked the phone rep to please just take the notes and request a call from upper management and she hung up on me. If Surgis was truthful in their reason to cancel the work on our unit, they currently don’t have the staff that has the skills to properly install AC units. If you have Surgis install your unit and find errors, they will not work to resolve the issue and will likely charge you more than necessary for repairs. You would think some upper management would have intervened but that never happened. I get that other staff was probably sick of us calling to talk about our issue, but hanging up on customers is not how to deal with it. If upper management had called, we wouldn’t have needed to keep following up. I cannot warn people enough about this company. Stay away."

"Got the job. Very professional. Very knowledgeable. Refinish my jacuzzi and install a new walk in shower Will hire for all my projects"

"It went great ! Workers were on time , and the porch floor repairs were professionally performed ."

"An amazing job-shower conversion with washer and dryer in a small bathroom in an old house. All obstacles were overcome, excellent quality. Thrilled with the results. Other contractors said it couldn’t be done; Precision proves them wrong. Highly recommend!"

"Roney was very professional his quotes are spot on and great pricing. Hi quality work would def rehire for up coming projects"

"The installation went very well, so much so, I hired Malcolm to come back to install shutters. Malcolm is honest and straight up. He works hard. I cannot tell you how many times I have had things done only to have the job done half way, the material substandard, etc. It has been a long time since I have found someone like Malcolm and his crew. I would definitely hire him again. This service was done a little over a year ago. I like to wait to review to make sure of the project. Thank you, Malcolm."